Solved Svchost.exe trojan.agent problems

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Yuchan1226

Posts: 22   +0
Just the other day, my computer just started to experience BSOD errors shortly after startup. I have managed to deduce that the file Svchost.exe was causing these crashes and am desparate to find a way to get rid of this trojan agent. Any help would be greatly appreciated. THank you in advance.
 
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Information
  • From this point on, please do not make any more changes to your computer; such as install/uninstall programs, use special fix tools, delete files, edit the registry, etc. - unless advised by a malware removal helper.
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Please review the 4-Step instructions and post the logs back here for my review.

Also, include this scan:

Download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile in your reply.
  • You can find the logfile at C:\AdwCleaner[Rn].txt as well - n is the order number.
 
Thank you for the quick reply, I have completed the scans and will post each result in 3 separate posts.

Malwarebytes Anti-Malware (Trial) 1.65.1.1000
www.malwarebytes.org

Database version: v2012.12.20.03

Windows 7 Service Pack 1 x64 NTFS (Safe Mode/Networking)
Internet Explorer 9.0.8112.16421
Yuichi :: YUICHI-PC [administrator]

Protection: Disabled

12/20/2012 12:57:55 AM
mbam-log-2012-12-20 (00-57-55).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 212467
Time elapsed: 1 minute(s), 50 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 1384 -> Delete on reboot.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> Delete on reboot.

(end)
 
# AdwCleaner v2.101 - Logfile created 12/20/2012 at 01:17:38
# Updated 16/12/2012 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Yuichi - YUICHI-PC
# Boot Mode : Safe mode with networking
# Running from : C:\Users\Yuichi\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16457

[OK] Registry is clean.

-\\ Mozilla Firefox v17.0.1 (en-US)

Profile name : default
File : C:\Users\Yuichi\AppData\Roaming\Mozilla\Firefox\Profiles\tdax0zw0.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v23.0.1271.97

File : C:\Users\Yuichi\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [861 octets] - [20/12/2012 01:17:38]

########## EOF - C:\AdwCleaner[S1].txt - [920 octets] ##########
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16457 BrowserJavaVersion: 10.7.2
Run by Yuichi at 1:12:03 on 2012-12-20
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8175.6030 [GMT -8:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
\\.\globalroot\systemroot\svchost.exe -netsvcs
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_135.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_135.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\20.1.0.24\CoIEPlg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\20.1.0.24\IPS\IPSBHO.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.1.0.24\CoIEPlg.dll
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [AMD AVT] Cmd.exe /c start "AMD Accelerated Video Transcoding device initialization" /min "C:\Program Files (x86)\AMD AVT\bin\kdbsync.exe" aml
mRun: [HDAudDeck] C:\Program Files (x86)\VIA\VIAudioi\VDeck\VDeck.exe -r
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS6ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" -launchedbylogin
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] rundll32.exe "C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\cleanup.dll",ProcessCleanupScript
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~3\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~3\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{2B62F4CE-7BCB-4E53-A0DF-C51F48EDEAC2} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Yuichi\AppData\Roaming\Mozilla\Firefox\Profiles\tdax0zw0.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~3\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Yuichi\AppData\Local\Google\Update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_135.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2012-12-19 01:01; idvaultaddin@whitesky; C:\Users\Yuichi\AppData\Roaming\Mozilla\Firefox\Profiles\tdax0zw0.default\extensions\idvaultaddin@whitesky
FF - ExtSQL: 2012-12-19 23:49; {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn
FF - ExtSQL: 2012-12-19 23:50; {BBDA0591-3099-440a-AA10-41764D9DB4DB}; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-9-26 56208]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1401000.018\SymDS64.sys [2012-12-19 493216]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1401000.018\SymEFA64.sys [2012-12-19 1132192]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-8-20 46136]
S1 AsrAppCharger;AsrAppCharger;C:\Windows\System32\drivers\AsrAppCharger.sys [2012-8-20 17192]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20120815.002\BHDrvx64.sys [2012-12-19 1385120]
S1 ccSet_N360;Norton Security Suite Settings Manager;C:\Windows\System32\drivers\N360x64\1401000.018\ccSetx64.sys [2012-12-19 168096]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20120811.001\IDSVia64.sys [2012-12-19 512672]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1401000.018\Ironx64.sys [2012-12-19 224416]
S1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1401000.018\symnets.sys [2012-12-19 432800]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-6-11 239616]
S2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-6-11 361984]
S2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-19 399432]
S2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-19 676936]
S2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\20.1.0.24\ccSvcHst.exe [2012-12-19 143928]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-15 183560]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-11-10 48488]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2011-5-13 1492840]
S3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-12-19 25928]
S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-6-10 187392]
S3 SwitchBoard;Adobe SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 VIAHdAudAddService;VIA High Definition Audio Driver Service;C:\Windows\System32\drivers\viahduaa.sys [2012-8-20 1250816]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-9-24 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-12-20 09:05:25 20480 ----a-w- C:\Windows\svchost.exe
2012-12-20 08:16:14 -------- d-----w- C:\Users\Yuichi\AppData\Local\ElevatedDiagnostics
2012-12-20 07:48:47 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2012-12-20 07:48:46 -------- d-----w- C:\Program Files\Symantec
2012-12-20 07:48:46 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2012-12-20 07:48:02 776352 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\srtsp64.sys
2012-12-20 07:48:02 493216 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\SymDS64.sys
2012-12-20 07:48:02 432800 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\symnets.sys
2012-12-20 07:48:02 37496 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\srtspx64.sys
2012-12-20 07:48:02 23448 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\SymELAM.sys
2012-12-20 07:48:02 224416 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\Ironx64.sys
2012-12-20 07:48:02 168096 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\ccSetx64.sys
2012-12-20 07:48:02 1132192 ----a-r- C:\Windows\System32\drivers\N360x64\1401000.018\SymEFA64.sys
2012-12-20 07:47:53 -------- d-----w- C:\Windows\System32\drivers\N360x64\1401000.018
2012-12-20 07:47:53 -------- d-----w- C:\Windows\System32\drivers\N360x64
2012-12-20 07:47:53 -------- d-----w- C:\Program Files (x86)\Norton Security Suite
2012-12-20 07:42:42 -------- d-sh--w- C:\$RECYCLE.BIN
2012-12-19 11:30:58 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-12-19 11:25:15 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2012-12-19 11:15:08 -------- d-----w- C:\ProgramData\NortonInstaller
2012-12-19 11:15:08 -------- d-----w- C:\Program Files (x86)\NortonInstaller
2012-12-19 11:12:41 -------- d-----w- C:\ProgramData\Norton
2012-12-19 09:34:48 -------- d-----w- C:\Users\Yuichi\AppData\Roaming\Malwarebytes
2012-12-19 09:34:26 -------- d-----w- C:\ProgramData\Malwarebytes
2012-12-19 09:34:25 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-12-19 09:01:27 -------- d-----w- C:\Users\Yuichi\AppData\Local\ID Vault
2012-12-19 09:01:27 -------- d-----w- C:\ProgramData\IsolatedStorage
2012-12-19 09:01:11 -------- d-----w- C:\Users\Yuichi\AppData\Roaming\ID Vault
2012-12-19 09:00:59 -------- d-----w- C:\Program Files (x86)\KeyCryptSDK
2012-12-19 09:00:57 -------- d-----w- C:\Users\Yuichi\AppData\Local\Zemana
2012-12-19 09:00:57 -------- d-----w- C:\Users\Yuichi\AppData\Local\Programs
2012-12-19 09:00:52 -------- d-----w- C:\Program Files (x86)\Constant Guard Protection Suite
2012-12-19 09:00:24 -------- d-----w- C:\ProgramData\White Sky, Inc
2012-12-12 08:52:20 2048 ----a-w- C:\Windows\SysWow64\tzres.dll
2012-12-12 08:51:59 478208 ----a-w- C:\Windows\System32\dpnet.dll
2012-12-12 08:51:59 376832 ----a-w- C:\Windows\SysWow64\dpnet.dll
2012-12-11 13:21:43 -------- d-----w- C:\Program Files (x86)\Katawa Shoujo Act 1
2012-12-11 12:32:20 -------- d-----w- C:\Users\Yuichi\AppData\Roaming\RenPy
2012-12-06 05:05:08 -------- d-----w- C:\Users\Yuichi\AppData\Roaming\.minecraft
.
==================== Find3M ====================
.
2012-12-12 04:18:48 73656 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-12-12 04:18:48 697272 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-11-22 03:26:40 3149824 ----a-w- C:\Windows\System32\win32k.sys
2012-11-14 06:11:44 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2012-11-14 06:04:11 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-11-14 06:02:49 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-11-14 05:57:46 599040 ----a-w- C:\Windows\System32\vbscript.dll
2012-11-14 05:57:35 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-11-14 05:52:40 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-11-14 02:09:22 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-11-14 01:58:15 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-11-14 01:57:37 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-11-14 01:49:25 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-11-14 01:48:27 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2012-11-14 01:44:42 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-11-09 05:45:09 2048 ----a-w- C:\Windows\System32\tzres.dll
2012-11-05 21:35:16 46080 ----a-w- C:\Windows\System32\atmlib.dll
2012-11-05 20:41:32 367616 ----a-w- C:\Windows\System32\atmfd.dll
2012-11-05 20:32:16 295424 ----a-w- C:\Windows\SysWow64\atmfd.dll
2012-11-05 20:32:09 34304 ----a-w- C:\Windows\SysWow64\atmlib.dll
2012-10-16 08:38:37 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll
2012-10-16 08:38:34 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll
2012-10-16 07:39:52 561664 ----a-w- C:\Windows\apppatch\AcLayers.dll
2012-10-09 18:17:13 55296 ----a-w- C:\Windows\System32\dhcpcsvc6.dll
2012-10-09 18:17:13 226816 ----a-w- C:\Windows\System32\dhcpcore6.dll
2012-10-09 17:40:31 44032 ----a-w- C:\Windows\SysWow64\dhcpcsvc6.dll
2012-10-09 17:40:31 193536 ----a-w- C:\Windows\SysWow64\dhcpcore6.dll
2012-10-04 17:46:16 362496 ----a-w- C:\Windows\System32\wow64win.dll
2012-10-04 17:46:15 243200 ----a-w- C:\Windows\System32\wow64.dll
2012-10-04 17:46:15 13312 ----a-w- C:\Windows\System32\wow64cpu.dll
2012-10-04 17:45:55 215040 ----a-w- C:\Windows\System32\winsrv.dll
2012-10-04 17:43:28 16384 ----a-w- C:\Windows\System32\ntvdm64.dll
2012-10-04 17:41:16 424960 ----a-w- C:\Windows\System32\KernelBase.dll
2012-10-04 16:47:41 5120 ----a-w- C:\Windows\SysWow64\wow32.dll
2012-10-04 16:47:41 274944 ----a-w- C:\Windows\SysWow64\KernelBase.dll
2012-10-04 15:21:55 338432 ----a-w- C:\Windows\System32\conhost.exe
2012-10-04 14:46:46 7680 ----a-w- C:\Windows\SysWow64\instnm.exe
2012-10-04 14:46:46 25600 ----a-w- C:\Windows\SysWow64\setup16.exe
2012-10-04 14:46:44 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll
2012-10-04 14:46:43 2048 ----a-w- C:\Windows\SysWow64\user.exe
2012-10-04 14:41:50 6144 ---ha-w- C:\Windows\SysWow64\api-ms-win-security-base-l1-1-0.dll
2012-10-04 14:41:50 4608 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-threadpool-l1-1-0.dll
2012-10-04 14:41:50 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-xstate-l1-1-0.dll
2012-10-04 14:41:50 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-core-util-l1-1-0.dll
2012-10-03 17:56:54 1914248 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-10-03 17:44:21 70656 ----a-w- C:\Windows\System32\nlaapi.dll
2012-10-03 17:44:21 303104 ----a-w- C:\Windows\System32\nlasvc.dll
2012-10-03 17:44:17 246272 ----a-w- C:\Windows\System32\netcorehc.dll
2012-10-03 17:44:17 18944 ----a-w- C:\Windows\System32\netevent.dll
2012-10-03 17:44:16 216576 ----a-w- C:\Windows\System32\ncsi.dll
2012-10-03 17:42:16 569344 ----a-w- C:\Windows\System32\iphlpsvc.dll
2012-10-03 16:42:24 18944 ----a-w- C:\Windows\SysWow64\netevent.dll
2012-10-03 16:42:24 175104 ----a-w- C:\Windows\SysWow64\netcorehc.dll
2012-10-03 16:42:23 156672 ----a-w- C:\Windows\SysWow64\ncsi.dll
2012-10-03 16:07:26 45568 ----a-w- C:\Windows\System32\drivers\tcpipreg.sys
2012-09-25 22:47:43 78336 ----a-w- C:\Windows\SysWow64\synceng.dll
2012-09-25 22:46:17 95744 ----a-w- C:\Windows\System32\synceng.dll
2012-09-23 20:36:21 95208 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2012-09-23 20:36:19 821736 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2012-09-23 20:36:19 746984 ----a-w- C:\Windows\SysWow64\deployJava1.dll
.
============= FINISH: 1:13:34.55 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 9/21/2012 4:54:22 PM
System Uptime: 12/20/2012 1:04:05 AM (0 hours ago)
.
Motherboard: ASRock | | N68-VS3 FX
Processor: AMD FX(tm)-4100 Quad-Core Processor | CPUSocket | 3616/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 466 GiB total, 322.544 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
==== System Restore Points ===================
.
RP52: 12/18/2012 3:41:59 PM - Windows Update
RP53: 12/19/2012 3:11:49 AM - Windows Update
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Creative Suite 6 Production Premium
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Help Manager
Adobe Reader X (10.1.4)
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD VISION Engine Control Center
ASRock App Charger v1.0.5
Bing Bar
bl
Borderlands 2
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Coupon Printer for Windows
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Diablo III
Dota 2
Google Chrome
HP Deskjet 3050 J610 series Basic Device Software
HP Deskjet 3050 J610 series Help
HP Deskjet 3050 J610 series Product Improvement Study
HP Photo Creations
HP Update
Java 7 Update 7
Java Auto Updater
Junk Mail filter update
Katawa Shoujo Act 1
League of Legends
Left 4 Dead 2
Malwarebytes Anti-Malware version 1.65.1.1000
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Office 32-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 32-bit MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft_VC80_CRT_x86
Microsoft_VC90_CRT_x86
Mozilla Firefox 17.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
Mumble 1.2.3
Norton Security Suite
NVIDIA Drivers
Origin
Pando Media Booster
PDF Settings CS6
ph
Platform
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 64-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 64-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition
Spiral Knights
Steam
Team Fortress 2
The Sims™ 3
The Sims™ 3 Pets
The War Z version alpha
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft OneNote 2010 (KB2687277) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition
Ventrilo Client for Windows x64
VIA Platform Device Manager
VLC media player 2.0.3
VTFEdit 1.2.5
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 4.20 (32-bit)
World of Warcraft
.
==== Event Viewer Messages From Past Week ========
.
12/20/2012 12:01:46 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800033cc63a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122012-15412-01.
12/20/2012 12:00:04 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Media Player Network Sharing Service service to connect.
12/20/2012 12:00:04 AM, Error: Service Control Manager [7000] - The Windows Media Player Network Sharing Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/20/2012 1:04:45 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
12/20/2012 1:04:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/20/2012 1:04:44 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/20/2012 1:04:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/20/2012 1:04:38 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/20/2012 1:04:29 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AsrAppCharger BHDrvx64 ccSet_N360 discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6
12/20/2012 1:04:28 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/19/2012 4:03:11 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000108, 0x0000000000000002, 0x0000000000000001, 0xfffff800030bb0c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-16114-01.
12/19/2012 3:55:45 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
12/19/2012 3:55:45 AM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/19/2012 3:53:59 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800030d6ed6, 0x0000000000000000, 0x000000010963bb40). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-24148-01.
12/19/2012 3:40:04 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Microsoft .NET Framework NGEN v4.0.30319_X86 service to connect.
12/19/2012 3:38:53 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/19/2012 2:52:24 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AsrAppCharger discache MpFilter spldr Wanarpv6
12/19/2012 2:52:19 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000096, 0xfffff800030be16a, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-18267-01.
12/19/2012 2:49:25 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000001deb, 0x0000000000000002, 0x0000000000000001, 0xfffff800031040c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-18486-01.
12/19/2012 2:45:17 AM, Error: Microsoft Antimalware [2004] -
12/19/2012 2:45:15 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000278a63a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\Minidump\121912-18220-01.dmp. Report Id: 121912-18220-01.
12/19/2012 2:31:17 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000165cf9, 0x0000000000000002, 0x0000000000000001, 0xfffff800030b00c5). A dump was saved in: C:\Windows\Minidump\121912-20982-01.dmp. Report Id: 121912-20982-01.
12/19/2012 2:27:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the CGPS Service service to connect.
12/19/2012 2:27:17 AM, Error: Service Control Manager [7000] - The CGPS Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/19/2012 11:57:07 PM, Error: Service Control Manager [7034] - The AMD FUEL Service service terminated unexpectedly. It has done this 1 time(s).
12/19/2012 11:26:45 PM, Error: Service Control Manager [7030] - The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
12/19/2012 11:26:21 PM, Error: Application Popup [1060] - \??\C:\PChelpforum.exe\catchme.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
12/19/2012 11:16:05 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {E579AB5F-1CC4-44B4-BED9-DE0991FF0623}
12/19/2012 11:12:01 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AsrAppCharger discache eeCtrl spldr Wanarpv6
12/19/2012 10:44:03 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xfffff8a00071a000, 0x0000000000000000, 0xfffff800024e56ce, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-15288-01.
12/19/2012 10:27:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/19/2012 10:27:47 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.
12/19/2012 10:27:47 PM, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/19/2012 10:25:18 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff80003098468, 0x0000000000000000, 0xffffffffffffffff). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121912-19671-01.
12/19/2012 1:56:10 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
12/19/2012 1:35:39 PM, Error: Service Control Manager [7038] - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error: The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
12/19/2012 1:35:39 PM, Error: Service Control Manager [7000] - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error: The service did not start due to a logon failure.
12/19/2012 1:30:37 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff8000338663a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\Minidump\121912-22198-01.dmp. Report Id: 121912-22198-01.
12/19/2012 1:13:17 AM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000600dd, 0x0000000000000002, 0x0000000000000001, 0xfffff800031020c5). A dump was saved in: C:\Windows\Minidump\121912-20139-01.dmp. Report Id: 121912-20139-01.
12/19/2012 1:10:49 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the IPsec Policy Agent service to connect.
12/19/2012 1:10:49 AM, Error: Service Control Manager [7000] - The IPsec Policy Agent service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/19/2012 1:10:17 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.
12/19/2012 1:10:17 AM, Error: Service Control Manager [7000] - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/19/2012 1:01:19 AM, Error: Service Control Manager [7030] - The CGPS Service service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
12/18/2012 7:50:17 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x000000007fefd44a, 0x0000000000000002, 0x0000000000000001, 0xfffff800030b10c5). A dump was saved in: C:\Windows\Minidump\121812-22464-01.dmp. Report Id: 121812-22464-01.
12/18/2012 7:18:10 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x0000000000000000, 0x0000000000000002, 0x0000000000000000, 0xfffff800030d4715). A dump was saved in: C:\Windows\Minidump\121812-21481-01.dmp. Report Id: 121812-21481-01.
12/18/2012 7:07:04 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfffff880400c0024, 0x0000000000000002, 0x0000000000000000, 0xfffff80003084715). A dump was saved in: C:\Windows\Minidump\121812-22557-01.dmp. Report Id: 121812-22557-01.
12/18/2012 7:02:29 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xfffffa80400c0024, 0x0000000000000002, 0x0000000000000000, 0xfffff800030e4715). A dump was saved in: C:\Windows\Minidump\121812-23899-01.dmp. Report Id: 121812-23899-01.
12/18/2012 6:19:36 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800033c363a, 0x0000000000000001, 0x0000000000000018). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-17924-01.
12/18/2012 6:16:48 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8007ffdbb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-17893-01.
12/18/2012 6:11:50 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800030b466b, 0x0000000000000000, 0x000007fffffa0000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-17004-01.
12/18/2012 3:31:46 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AMD FUEL Service service.
12/18/2012 3:10:55 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000000dc, 0x0000000000000002, 0x0000000000000001, 0xfffff800030ca0c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-19063-01.
12/18/2012 2:59:05 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8007e6bbb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-19094-01.
12/18/2012 2:56:40 PM, Error: Microsoft-Windows-WMPNSS-Service [14332] - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
12/18/2012 1:27:53 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8008080bb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-17706-01.
12/18/2012 1:22:56 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa800800fbb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-16192-01.
12/18/2012 1:17:30 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AsrAppCharger DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
12/18/2012 1:17:29 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
12/18/2012 1:17:29 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/18/2012 1:17:29 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
12/18/2012 1:17:29 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/18/2012 1:17:29 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/18/2012 1:17:28 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
12/18/2012 1:17:28 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/18/2012 1:17:28 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
12/18/2012 1:17:28 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/18/2012 1:17:28 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
12/18/2012 1:17:27 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0x00000000000600dd, 0x0000000000000002, 0x0000000000000001, 0xfffff800030b40c5). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-17316-01.
12/18/2012 1:15:08 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Peer Networking Identity Manager service to connect.
12/18/2012 1:15:08 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
12/18/2012 1:15:08 PM, Error: Service Control Manager [7001] - The Peer Name Resolution Protocol service depends on the Peer Networking Identity Manager service which failed to start because of the following error: The service did not respond to the start or control request in a timely fashion.
12/18/2012 1:15:08 PM, Error: Service Control Manager [7000] - The Peer Networking Identity Manager service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/18/2012 1:13:56 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffffa8008028bb0, 0x0000000000000000, 0x000000007efa8000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 121812-18954-01.
.
==== End Of File ===========================
 
TDSSKiller Scan

Please download and run TDSSKiller to your desktop as outlined below:

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.

For Windows XP, double-click to start.
For Vista or Windows 7, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

tdss_1.jpg


-------------------------

Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.

tdss_2.jpg


------------------------

Click the Start Scan button.

tdss_3.jpg


-----------------------

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue


tdss_4.jpg


----------------------

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


tdss_5.jpg



--------------------

A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

-------------------

Here's a summary of what to do if you would like to print it out:

If a suspicious object is detected, the default action will be Skip, click on Continue
If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose
Skip and click on Continue

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.


RogueKiller Scan

  • Download RogueKiller and save it on your desktop.
  • Quit all programs
  • Start RogueKiller.exe.
  • Wait until Prescan has finished ...
  • Click on Scan
RGKRScan.png


  • Wait for the end of the scan.
  • The report has been created on the desktop.
  • Click on the Delete button.
RGKRDelete.png


  • The report has been created on the desktop.
  • Next click on the ShortcutsFix

    RGKRShortcutsFix.png
  • The report has been created on the desktop.
Please post:

All RKreport.txt text files located on your desktop.
 
This is the TDSS Killer logs
 

Attachments

  • TDSSKiller.2.8.15.0_20.12.2012_11.57.25_log.txt
    3.6 KB · Views: 3
  • TDSSKiller.2.8.15.0_20.12.2012_11.57.47_log.txt
    131 KB · Views: 1
These are the Rogue Killer logs
 

Attachments

  • RKreport[1]_S_12202012_02d1205.txt
    1.8 KB · Views: 1
  • RKreport[2]_D_12202012_02d1206.txt
    1.8 KB · Views: 0
  • RKreport[3]_SC_12202012_02d1208.txt
    1.2 KB · Views: 1
I need the TDSSKiller log after the File System deletion for TDSS...then do the following please:

ComboFix scan

Please download ComboFix
combofix.gif
by sUBs
From TechSpot

Direct Link (alternative)

Please save the file to your Desktop.

Important information about ComboFix


After the download:
  • Close any open browsers.
  • Very Important: Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results". Please visit here if you don't know how.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until ComboFix has completely finished.
  • If there is no Internet connection after running ComboFix, then restart your computer to restore back your connection.
Running ComboFix:
  • Double click on ComboFix.exe & follow the prompts.
  • When ComboFix finishes, it will produce a report for you.
  • Please post the report, which will launch or be found at "C:\Combo-Fix.txt" in your next reply.
Troubleshooting ComboFix

Safe Mode:

If you still cannot get ComboFix to run, try booting into Safe Mode, and run it there.

(To boot into Safe Mode, tap F8 after BIOS, and just before the Windows
logo appears. A list of options will appear, select "Safe Mode.")

Re-downloading:

If this doesn't work either, try the same method (above method), but try to download it again, except name
ComboFix.exe to iexplore.exe, explorer.exe, or winlogon.exe.

Malware is known for blocking all "user" processes, except for its whitelist of system important processes such as iexplore.exe, explorer.exe, winlogon.exe.

NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.
 
Here are the New TDSS killer logs
 

Attachments

  • TDSSKiller.2.8.15.0_20.12.2012_12.25.13_log.txt
    3.7 KB · Views: 0
  • TDSSKiller.2.8.15.0_20.12.2012_12.25.20_log.txt
    129.8 KB · Views: 0
I've encountered a problem. I want to run combofix, but I cant disable my Norton Security Suite. It just gives me an option to run a scan no matter what option I choose. I cant even open up the main menu of the Norton program. Im currently running in safe mode with networking. Is there anything I can do? Or is it still safe to run combofix?
 
Please disregard the above post, the problem solved itself. Sorry for the trouble, I'll have the combofix log in a bit.
 
Good job!

OTL Quick Scan

Please download OTL by OldTimer to your Desktop.
  • Close all windows and double click OTL.exe.
  • Click Quick Scan button and let the program run uninterrupted.
  • It will produce a log for you called OTL.txt, please post it in your next reply.
  • You may need to use two posts to get it all.
 
ESET Online Scan

Please run a free online scan with the ESET Online Scanner
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • When asked, allow the ActiveX control to install, or it will ask to download an installer. Please do so an install it.
  • Click Start or wait for the scanner to load.
  • Make sure that the options Remove found threats and the option Scan unwanted applications are checked.
  • Click Scan (This scan can take several hours, so please be patient)
  • Once the scan is completed, there are a couple of things to keep in mind:
  • 1. If NO threats were found, allow the scanner to Uninstall on close and then close the Window.
  • 2. If threats WERE detected, click on List of Threats Found, Export to Text File...save it as ESET-Scan-Log.txt. Click the back button/link, put a checkmark to Uninstall Application on Close and then close the window.
  • Open the logfile from wherever you saved it
  • Copy and paste the contents in your next reply.


Any more issues?

We need to know any other issues that are plaguing your computer. Kindly give a summary so we know how to continue from here.

Many of the things to note for us would be:

  • Slow computer
  • Error messages
  • Fake antivirus alerts or the icon in the system tray
  • svchost.exe running at 100%
  • System crashes or blue screen of death

Note: Absence of issues does not mean that you're protected in the future.
 
Dont have any issues aside from the Svchost.exe related crashes, but here's the log for the ESET scan.
 

Attachments

  • ESET-Scan-log.txt.txt
    2 KB · Views: 1
Farbar Service Scanner

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.
 
Farbar Service Scanner Version: 10-12-2012
Ran by Yuichi (administrator) on 22-12-2012 at 01:33:29
Running from "C:\Users\Yuichi\Downloads"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Network
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.


System Restore Disabled Policy:
========================


Action Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem service is OK.
The ServiceDll of EventSystem service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
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