also @ TechSpot: Apple claims Samsung violates Siri patents with Google Now

› ›

Buyer beware: Some iMacs arriving with broken screens or DOA

By

On November 24, 2009, 5:00 PM

Scattered reports around the Web indicate that there may be one or more design flaws with Apple's 27" Core i7-powered iMac. Many users claim that their high-end iMac systems have cracked screens out of the box, and some units are completely dead on arrival. Among the affected are editors at Engadget, who recently received a new i7 model that refused to boot -- though, a different i7 iMac was fine.

Customers have piled into the Apple Support forum to complain about their busted machines, but Apple has yet to determine the root of the problem. It would seem most likely that the cracked displays are a result of insufficient packaging, poor handling -- or both. The DOA machines could also stem from improper shipping practices, though it is less probable.


Thankfully, Apple is replacing all cracked or otherwise defective iMacs free of charge. As noted by Engadget, if you plan to give someone an iMac for the holiday, you may want to test the system prior to gifting.

No tags on this story

54 comments

User Comments: 54

Got something to say? Post a comment
  1. December 4, 2009 8:00 PM
    Guest said:

    Those people who has that kind of money to put a 27" i7 imac "under the christmas tree", I have no sympathy for. Really.

    Reply
  2. December 4, 2009 9:42 PM
    Staff
    Matthew
    Matthew, TechSpot Staff, said:

    That's awfully bitter.

    Reply
  3. December 8, 2009 3:50 PM
    Guest said:

    That's awfully bitter.

    No it's not.

    Reply
  4. December 8, 2009 8:12 PM
    SNGX1275
    SNGX1275, TS Special Forces, said:

    One would think that Mac with super expensive computers would be able to package their products a little better. All it takes is a little styrofoam guys...How much is that stuff again? A few pennies per kilogram? I forget...

    If Apple packs with any excess at all they get complaints from everyone for using excessive packaging. They probably just got a bit over ambitious on what they could cut.

    Reply

Recently commented stories

Comments page: 1 2 3

Post a new comment

Social Login & Guest Posting TechSpot Members
Login here or sign up for free,
it takes about a minute.
Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.
TechSpot on:

Most Popular

Trending Featured
More Trending Topics

Featured on Routers

Downloads and Drivers

Downloads   Drivers  

KiTTY 0.62.2.3

mIRC 7.32

Actual Bookmarks 1.2

World of Warcraft Patch 5.3.0

Funny Photo Maker 2.4.1

More Downloads

Latest Discussion

GTX 660 TI VS GTX 660 8 replies on Audio and Video

What is the best graphics card my computer can handle? 6 replies on Audio and Video

The average life of a GPU 17 replies on Audio and Video

Graphics Card Question 9 replies on Audio and Video

Does anyone have experience with iolo System Mechanic? Words of advice? 11 replies on Software Apps

More Recent Discussion

Subscribe to TechSpot

Get free exclusive content, learn about new features and breaking tech news.