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AVG Free 2011 update pulled, crashing Windows 7 systems

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On December 3, 2010, 11:00 AM Breaking News

AVG used to be a no-nonsense choice among free antivirus suites out there, but it seems the company's software has been suffering as of late. First hint came to our attention last month when one of our readers felt compelled to write us about AVG's painfully sluggish performance and noticeable bloat on its most recent version. This had gone unnoticed to me personally since I have long switched to Microsoft's free alternative Security Essentials, but the latest AVG Free weighs a hefty 140MB.

Then this week AVG released a mandatory update for AVG 2011 Free that has been causing severe issues, especially on systems running Windows 7 64-bit. This has been widely documented on the company's forums where it's been identified that the antivirus' database update 271.1.1/3292 (432/3292) will prompt you to restart, after which the OS will come to a halt, show a "STOP: c0000135" error and completely fail to boot.

AVG has promptly pulled the update from its website and come up with a set of instructions to bring your system back up. The fix requires the use of AVG Rescue CD that can also be used to boot from a USB drive.

Unfortunately this reminds us of the ZoneAlarm fiasco a few years ago. The ubiquitous freeware firewall turned awry at a time when Windows PCs where transitioning from XP to Vista and the software's erratic behavior potentially brought the whole OS down with it.

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User Comments: 58

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  1. I use windows vista 64bit and the update crashed my computer after restarting as well, forcing me to have to do a full system restore and reinstall all my programs. AVG SUCKS now!!! Just finished downloading Microsoft Security Essentials. Goodbye computer resource hogging, computer crashing AVG!

  2. Well Arch & Leeky, "Yea though I walk through the Valley of Malware Infection daily, I will fear no infection, for verily AVG is with me".

    In fact, one site I regularly visit, has been condemned by Google from time to time. DILLIGAF...? No, I click right through the Google warnings, with erotic abandon. (OK, this is partly because I know which sites are clean, and which redirects are dirty). I have had no trouble with that PC.

    That said, I have "NoScript" turned on in Firefox at all times.

    My ***** daughter in law killed an Avast installation at Facebook.

    Avira let malware through, on a site I had previously thought was completely safe, (reinstall necessary after that one).

    And the old Norton that came with my old Emachines, died trying to stop "Spyware Sheriff". (Yeah, that made a reinstall of Windows necessary too).

    So, in spite of a slightly heavier footprint with the new AVG 2011, I'm sticking with it. (It) works for me....!

    So, the moral of the story is; Keep a separate PC to do dirty jobs in dirty places, and use AVG as your primary malware defense.

    As to all the indignant "guest" posters: this is probably just one stop on your FUD distribution, self promotional tour. Maybe the nitwits at Twitter and Facebook will better receive your bulls***. Me, I don't care about you, your PC, what you think, feel, like, or where you take your hand out for free software.

    I hope this helps.

  3. First of all, if I could I would definitely get rid of 'Guest' posting privileges, but it isn't the case ....... so I guess we can always call and count upon Troll Management Services

    Yes, I've noticed that memory footprint with the new incarnation of AVG has gone up a bit, which I don't like frankly, and another thing which I don't like is that PC Tune up option they've added, why an AV solution need it in the first place? But to be honest, in an era of 4, 6, 8 or 12 GB memory configurations that 40-50 something MBs doesn't count or hurt much for what it does. I'd add one thing about that Avira AV, it is such a stupid piece of *censored* that it just keep popping its head up even when one has told it to do what is needed.

  4. Indeed we can rely on Captain!

    Though sometimes, guest posts can also be very good. I've actually seen some really good guest posts in other threads in the past, so I think it balances it out a bit when compared with the opposite end of the spectrum.

    I might be fairly different to some, but I don't see an increased memory footprint being an issue unless it begins to impact on the users experience and desktop performance. Putting it in perspective, it works out as approx 1% of my RAMs total 4GB capacity.

  5. Used to really like and trust AVG...But this last offering (over 100 mb) is just ridiculous!...fancy pants rubbish...wont be using or recommending again!

  6. Used to really like and trust AVG...But this last offering (over 100 mb) is just ridiculous!...fancy pants rubbish...wont be using or recommending again!
    Well, with 1 Terrabyte hard drives becoming quite common, 100 MB really doesn't seem like much at all, does it now? Nero 6 was well over 100 MBs, and that was 6 years ago.

    IMHO, the best part of all this is that AVG's update server won't be all jacked up, when it's time for me to get new definitions.

    You don't recommend that, oh well.....

  7. I used to like AVG but after it hosed my Vista 64-bit computer TWICE, I switched to Avast. When Windows would not even boot in Safe Mode, I spent most of the day bringing back a relatively old image and updating it; then AVG did it again!!! I switched to a different computer and found out about AVG from one of my news feeds, so I removed the AVG drivers from the system32 directory, which enabled me to boot, but AVG could no longer update or uninstall, so I manually deleted their directory from the hard drive and dozens of entries from the registry and installed Avast.

  8. AVG Free has gone downhill since version 8. Also i have tried MSE on several machines and the system feels a little more sluggish with it than with Avast or Avira, even on my quad core. I would recommend to pick Avast for a free av, Avira is faster and with better detection but also more prone to false positives.

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