0x50 BSOD on new PC, out of ideas

[kimsland]

Yes CMOS .

 

[Mindstormer]

Only page I could find relating to their memory was: Photograph
"SLI-Ready Memory - Not Detected"

 

[kimsland]

Thanks for the pic it makes it easier
To make it easier for you, you might want to attach

any new pic (gif format to reduce size) to any new reply.

I believe it is under "Advanced" there should be another submenu in there, that say use 64Meg or 256 ....

 

[Mindstormer]

Thanks for the pic it makes it easier
To make it easier for you, you might want to attach

any new pic (gif format to reduce size) to any new reply.

I believe it is under "Advanced" there should be another submenu in there, that say use 64Meg or 256 ....

Nope. I took several pics of the advanced section this time too.

Also, I got my first 0x50 BSOD after running on the vista drivers now. (First in almost 24 hours is less frequent than 7 a day at least).

 

[kimsland]

Plug and play OS should be No
I know it's strange, but BIOS doesn't allocate the plug and play, Windows does
I personnally find this cmos setting confusing, but I know it's No

BugCheck 50, {f41ff920, 0, 81e347d7, 2}
Probably caused by : fileinfo.sys

FileInfo Filter Driver

Your video card was updated with the manufacture drivers?
I suspect yes.

Also, obviously your bios (cmos) doesn't have the change Meg amount
I wonder if you could check your m/b support page for any bios updates.
Although I can't advise muc, there except to say make sure to get the right bios update file, from your manufacture

 

[Mindstormer]

Plug and play OS should be No
I know it's strange, but BIOS doesn't allocate the plug and play, Windows does
I personnally find this cmos setting confusing, but I know it's No




FileInfo Filter Driver

Your video card was updated with the manufacture drivers?
I suspect yes.

Also, obviously your bios (cmos) doesn't have the change Meg amount
I wonder if you could check your m/b support page for any bios updates.
Although I can't advise muc, there except to say make sure to get the right bios update file, from your manufacture

Ok, I'll set pnp to no.

I manually looked up my exact same card model on Asus's website and clicked the download section and got the latest driver specifically for it. It's definitely the right one.

As for the BIOS, I got the latest (v1101) from the striker II formula's page on asus's site as well and updated it about a week or two ago, there is nothing newer yet, except for an unofficially released beta which I would be wary of trying.

Edit: I'll be away for most of tomorrow. (GMT+2)

 

[kimsland]

Well there's always backup and re-install clean (ie format and then install Windows)
At least you'll know if it's software or hardware ffrom doing that.

 

[Mindstormer]

Well there's always backup and re-install clean (ie format and then install Windows)
At least you'll know if it's software or hardware ffrom doing that.

Yeah, seems like that's the only option for now. I'll do that today.

 

[Mindstormer]

Okay, I reformatted, only 3rd party driver I have installed is the 169.25 Nvidia forceware for my Graphics cards. (They aren't recognized without it and I cannot run any program that use 3D graphics without it).

I've had two BSOD's so far, first one didn't want to write a minidump, second one did:

 

[kimsland]

Inside the 1 MiniDump:

BugCheck A, {1cfa304, 1b, 1, 81cad9da}
Probably caused by : ntkrpamp.exe

File description: NT Kernel & System

Go into task scheduler in windows vista and disable the ASUS ACPI service provider. this should fix your problem.

Otherwise download Startup Control Panel and locate and remove Asus ACPI Center (aaCenter.exe)

 

[gbhall]

I would say you are out on the bleeding edge of the latest and greatest OS AND hardware. You must therefore expect no end of problems and incompatibilities, especially if you are not using RAM certified for your motherboard.

In the famous saying.....I wouldn't have started from here......

'nuff lack of sympathy, sorry, the big question is - will your situation get better with later bios updates or Vista service packs??? I am very doubtful.

I would recommend getting ONLY certified memory for your motherboard, but then, it's not my money.

 

[Mindstormer]

Inside the 1 MiniDump:

File description: NT Kernel & System

Go into task scheduler in windows vista and disable the ASUS ACPI service provider. this should fix your problem.

Otherwise download Startup Control Panel and locate and remove Asus ACPI Center (aaCenter.exe)

Much appreciated once again, hopefully that is the last of the BSOD problem.

Another thing I was wondering about that isn't as important (Maybe I should have made a separate thread to ask?) is that my Asus SupremeFX II Sound card that came with the motherboard is supposed to be a "decent" sound card, however, I'm getting sound lag (And therefore video lag when watching video as well) every 59-60 seconds when I play music or video. Any ideas? This is extremely bothersome when trying to watch something.

As for gaming, In crysis the sound will stop, then start cracking and popping a bit before returning again in a few seconds. In Command n Conquer Tiberium wars the sound often ceases completely which results in me having to save>exit>re-launch the game. Neither game freezes or anything, just the sound.

Should I just get a new sound card? So far I've only really been able to find one other person with the same card and same problem by searching Asus' forums so it seems like the card may just be a bad one having come with the board.

gbhall: Sure, but there's only two options for 800mhz ram if I want 4gb. Availability is my biggest problem.
Doesn't seem like memory was an issue to begin with provided I do not get any more BSOD's.

 

[kimsland]

Sometimes this sound lag, can be caused by overheating issues, Before purchasing another card, it may be best to blow out all dust from CPU and PowerSupply (ideally everywhere internally)
High preasure air cans can be purchased, or find someone with an pnumatic (spelling?) air gun (that does not spray any water on the board)
You can also use electronic spray afterwards as well.

 

[Mindstormer]

Sometimes this sound lag, can be caused by overheating issues, Before purchasing another card, it may be best to blow out all dust from CPU and PowerSupply (ideally everywhere internally)
High preasure air cans can be purchased, or find someone with an pneumatic (spelling?) air gun (that does not spray any water on the board)
You can also use electronic spray afterwards as well.

Well, the PC is around a month old since being built... so I doubt it would be dust as there's hardly any dust anywhere on it. Plus I've had the said problems since I got it. The sound card is about 5mm from my one graphics card due to the slot positioning. Heat... probably not, I'm pretty sure I have the problem right after I turn the PC on before it has heated up much.

I did try XP at one stage right after I got it, and there was no audio lag for music at all. The only thing it could be then is drivers I guess? I wouldn't have thought that would make much difference either though.

Edit: Another BSOD.

 

[kimsland]

Inside the 1 MiniDump:

BugCheck A, {930ca1c, 1b, 0, 81ca96b9}
Probably caused by : ntkrpamp.exe

Drivers or Ram related

Have all the Windows security updates been done?

In system CMOS can you set the Video card to 64Meg (it will be automatically adjusted in Windows to the correct value, but this CMOS setting can be it.

As it is a new build, it can be faulty hardware, ie the Video Card; Ram or motherboard. It is difficult to know without swapping parts.

 

[Mindstormer]

Inside the 1 MiniDump:


Drivers or Ram related

Have all the Windows security updates been done?

In system CMOS can you set the Video card to 64Meg (it will be automatically adjusted in Windows to the correct value, but this CMOS setting can be it.

As it is a new build, it can be faulty hardware, ie the Video Card; Ram or motherboard. It is difficult to know without swapping parts.

I'll make sure all the remaining updates get done.

There's no such CMOS setting if you look back over this thread when I tried finding it the first time.

 

[kimsland]

There's no such CMOS setting if you look back over this thread when I tried finding it the first time

Oh yeah, that was you!

 

[Mindstormer]

I've finished installing all the updates, I'll have to see how things go from now on, but I did get another BSOD earlier.

I think I'm just going to ask to get the ram swapped for one of the two options on the mobo verified list (There's literally only two options for someone who wants 4gb ). The only two options are 2x 2048mb ones or 4x 1024 ones. Any benefit in one over the other? Would having 4 just result in extra unnecessary heat or are the 2048 twice as hot anyway?

Two options highlighted in .gif screenshot of the qualified vendor list from the manual. Which is better? Both will work for up to 4gb? I think the kingston is made up of 1024 modules though according to: link So I wouldn't be able to have four would I?

 

[kimsland]

Inside the 1 MiniDump:

BugCheck A, {1cf9e04, 1b, 1, 81cad9da}
Probably caused by : dxgkrnl.sys

Dxgkrnl.sys: DirectX Graphics Kernel

I took some time searching around for users receiving this error.
Everything from Drivers (Sound and Video); M/b and Heat were noted.
But the crunch, for just about all users was physical Ram faulty (even if tested ok)

I think I'm just going to ask to get the ram swapped for one of the two options on the mobo verified list

I'd say a god idea, especially after all these issues.
Regarding 4x1Gig or 2x2Gig I'd say 1Gig in each.
Now I agree this will generate more heat and power, but if 1 of you Ram cards become faulty, you are only losing 1Gig of Ram and not 2Gig. Also many boards work only on 1Gig max in each slot, so this is why they generally sell more of them.

Replace the Ram.

 

[Mindstormer]

Okay, once again, much appreciated. I'm going away for the weekend tomorrow afternoon, but I'll phone up the place where I got the PC and ask them to try get it replaced. The kingston ram as 2gb seem to be 1x1024 cards, but my mobo doesn't seem to support for of them. On the other hand, the corsair option supports all four slots, but I couldn't even find it on their site. Hopefully they'll be able to get the corsair in stock.

Any of the other options fair brands? Not sure I'd be able to get them locally, but it's worth asking if any of them are worth getting.