Solved 8 Step Complete: Congratulations, You Won! Audio

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Please download Sophos Anti-rootkit & save it to your desktop.

IMPORTANT!
  • Disconnect from the Internet or physically unplug you Internet cable connection.
  • Clean out your temporary files.
  • Close all open programs, scheduling/updating tasks and background processes that might activate during the scan including the screensaver.
  • Temporarily disable your anti-virus and real-time anti-spyware protection.
  • After starting the scan, do not use the computer until the scan has completed.
  • When finished, re-enable your anti-virus/anti-malware (or reboot) and then you can reconnect to the Internet.

  • Double-click sar_15_sfx.exe to begin the installation, read the license agreement and click Accept.
  • Allow the default location of C:\Program Files\Sophos\Sophos Anti-Rootkit and click Install.
  • A message will appear "Sophos Anti-Rootkit was successfully installed. Click 'yes' to start it now". Click Yes.
  • Make sure the following are checked:
    • Running processes
    • Windows Registry
    • Local Hard Drives

  • Click Start scan.
  • Sophos Anti-Rootkit will scan the selected areas and display any suspicious files in the upper panel.
  • When the scan is complete, a pop-up screen will appear with "Rootkit Scan Results". Click OK to continue.
  • Click on the suspicious file to display more information about it in the lower panel which also includes whether the item is recommended for removal.
    • Files tagged as Removable: No are not marked for removal and cannot be removed.
    • Files tagged as Removable: Yes (clean up recommended) are marked for removal by default.
    • Files tagged as Removable: Yes (but clean up not recommended) are not marked for removal because Sophos did not recognize them. These files will require further investigation.

  • Select only items recommended for removal, then click "Clean up checked items". You will be asked to confirm, click Yes.
  • A pop up window will appear advising the cleanup will finish when you restart your computer. Click Restart Now.
  • After reboot, a dialog box displays the files you selected for removal and the action taken.
  • Click Empty list and then click Continue to re-scan your computer a second time to ensure everything was cleaned.
  • When done, go to Start > Run and type or copy/paste: %temp%\sarscan.log
  • This should open the log from the rootkit scan. Please post this log in your next reply. If you have a problem, you can find sarscan.log in C:\Documents and Settings\<username>\Local Settings\Temp\
 
Sophos Anti-Rootkit Version 1.5.4 (c) 2009 Sophos Plc
Started logging on 2/6/2011 at 20:34:21 PM
User "Brian" on computer "BRIAN-PC"
Windows version 6.1 SP 0.0 build 7600 SM=0x100 PT=0x1 WOW64
Info: Starting registry scan.
Info: Starting disk scan of C: (NTFS).
Hidden: file C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb
Hidden: file C:\Windows\System32\drivers\sptd.sys
Stopped logging on 2/6/2011 at 20:57:46 PM

These two files came up, but were not recommended for clean up.
 
Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
Upload following files to http://www.virustotal.com/ for security check:
- C:\ProgramData\Microsoft\Search\Data\Applications\Windows\tmp.edb
- C:\Windows\System32\drivers\sptd.sys
IMPORTANT! If the file is listed as already analyzed, click on Reanalyse file now button.
Post scan results.
 
Could not upload these files, the .edb is said to be in use, and the other, for some reason could not be found, even after showing hidden files. I tried to manually search for the file, as well as copy/paste the link into the open bar.
 
the .edb is said to be in use
Click to expand...
Copy that file to some other location, like your desktop and upload it from there.

To see the other file, go Tools>Folder Options>View tab and UN-check "Hide protected operating system files".
Re-check it back, when done.
 
Broni said:
Copy that file to some other location, like your desktop and upload it from there.

To see the other file, go Tools>Folder Options>View tab and UN-check "Hide protected operating system files".
Re-check it back, when done.
Click to expand...

Essentially, I received the same messages. the temp.edb won't copy becuase it's in use with Windows Search. the stpd.sys file still could not be found.
 
Edit not working properly for me, but the stpd.sys file can be seen when manually browsing for the file, just not when browsing to upload the file.
 
Let's find some more info, using OTL...

Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.

Use the following settings:

  • Check Scan All Users.
  • For Processes choose none.
  • For Modules choose none.
  • For Services choose none.
  • For Drivers choose none.
  • For Standard Registry choose none.
  • For Extra Registry choose none.
  • For Files Created Within choose none.
  • For Files Modified Within choose none.
  • Under Custom Scans/Fixes paste:
Code: 
/md5start
winlogon.exe
explorer.exe
userinit.exe
tmp.edb
sptd.sys
/md5stop
  • Finally hit Run Scan and wait for the log to open.
  • Please post the content of the log into your next reply.
 
OTL logfile created on: 2/7/2011 1:03:14 PM - Run 2
OTL by OldTimer - Version 3.2.20.6 Folder = C:\Users\Brian\Desktop\Clean Up
64bit- Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 3.00 Gb Available Physical Memory | 76.00% Memory free
8.00 Gb Paging File | 7.00 Gb Available in Paging File | 84.00% Paging File free
Paging file location(s): c:\pagefile.sys 0 0 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 465.66 Gb Total Space | 372.12 Gb Free Space | 79.91% Space Free | Partition Type: NTFS

Computer Name: BRIAN-PC | User Name: Brian | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Custom Scans ==========



< MD5 for: EXPLORER.EXE >
[2009/07/13 20:14:20 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=15BC38A7492BEFE831966ADB477CF76F -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_b7fe430bc7ce3761\explorer.exe
[2009/10/31 00:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\SysWOW64\explorer.exe
[2009/10/31 00:45:39 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=2626FC9755BE22F805D3CFA0CE3EE727 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_b819b343c7ba6202\explorer.exe
[2009/08/03 01:19:07 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=700073016DAC1C3D2E7E2CE4223334B6 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_ae84b558ac4eb41c\explorer.exe
[2009/10/31 01:34:59 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE -- C:\Windows\ERDNT\cache86\explorer.exe
[2009/10/31 01:34:59 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE -- C:\Windows\explorer.exe
[2009/10/31 01:34:59 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=9AAAEC8DAC27AA17B053E6352AD233AE -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16450_none_adc508f19359a007\explorer.exe
[2009/08/03 00:49:47 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=9FF6C4C91A3711C0A3B18F87B08B518D -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20500_none_b8d95faae0af7617\explorer.exe
[2009/10/31 01:38:38 | 002,870,272 | ---- | M] (Microsoft Corporation) MD5=B8EC4BD49CE8F6FC457721BFC210B67F -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_ae46d6aeac7ca7c7\explorer.exe
[2009/08/03 00:35:50 | 002,613,248 | ---- | M] (Microsoft Corporation) MD5=B95EEB0F4E5EFBF1038A35B3351CF047 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_b853c407c78e3ba9\explorer.exe
[2009/07/13 20:39:10 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=C235A51CB740E45FFA0EBFB9BAFCDA64 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16385_none_ada998b9936d7566\explorer.exe
[2009/10/31 01:00:51 | 002,614,272 | ---- | M] (Microsoft Corporation) MD5=C76153C7ECA00FA852BB0C193378F917 -- C:\Windows\winsxs\wow64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.20563_none_b89b8100e0dd69c2\explorer.exe
[2009/08/03 01:17:37 | 002,868,224 | ---- | M] (Microsoft Corporation) MD5=F170B4A061C9E026437B193B4D571799 -- C:\Windows\winsxs\amd64_microsoft-windows-explorer_31bf3856ad364e35_6.1.7600.16404_none_adff19b5932d79ae\explorer.exe

< MD5 for: SPTD.SYS >
[2010/12/11 05:44:00 | 000,834,544 | ---- | M] () Unable to obtain MD5 -- C:\Windows\SysNative\drivers\sptd.sys

< MD5 for: USERINIT.EXE >
[2009/07/13 20:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\ERDNT\cache86\userinit.exe
[2009/07/13 20:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\SysWOW64\userinit.exe
[2009/07/13 20:14:43 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=6DE80F60D7DE9CE6B8C2DDFDF79EF175 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_dbff103933038d7c\userinit.exe
[2009/07/13 20:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\ERDNT\cache64\userinit.exe
[2009/07/13 20:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\SysNative\userinit.exe
[2009/07/13 20:39:48 | 000,030,208 | ---- | M] (Microsoft Corporation) MD5=6F8F1376A13114CC10C0E69274F5A4DE -- C:\Windows\winsxs\amd64_microsoft-windows-userinit_31bf3856ad364e35_6.1.7600.16385_none_381dabbceb60feb2\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/07/13 20:39:52 | 000,389,120 | ---- | M] (Microsoft Corporation) MD5=132328DF455B0028F13BF0ABEE51A63A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16385_none_cbb7f2bdeea2829c\winlogon.exe
[2009/10/28 02:01:57 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=A93D41A4D4B0D91C072D11DD8AF266DE -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.20560_none_cc522fd507b468f8\winlogon.exe
[2009/10/28 01:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\ERDNT\cache64\winlogon.exe
[2009/10/28 01:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\SysNative\winlogon.exe
[2009/10/28 01:24:40 | 000,389,632 | ---- | M] (Microsoft Corporation) MD5=DA3E2A6FA9660CC75B471530CE88453A -- C:\Windows\winsxs\amd64_microsoft-windows-winlogon_31bf3856ad364e35_6.1.7600.16447_none_cbe534e7ee8042ad\winlogon.exe

< End of report >
 
Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    Code: 
    :OTL

:Services

:Reg

:Files
C:\Windows\SysNative\drivers\sptd.sys

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.
 
All processes killed
========== OTL ==========
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
C:\Windows\SysNative\drivers\sptd.sys moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Brian
->Temp folder emptied: 5582963 bytes
->Temporary Internet Files folder emptied: 15136764 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 21440034 bytes
->Google Chrome cache emptied: 151679473 bytes
->Flash cache emptied: 2804 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 12288 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 9294 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50132 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 185.00 mb


[EMPTYFLASH]

User: All Users

User: Brian
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.20.6 log created on 02072011_133533

Files\Folders moved on Reboot...
C:\Users\Brian\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
 
Please, create new user with admin rights, boot to it and see, if same issue happens.
 
Good :)

It looks like the original infection corrupted your profile.
Move all of your data from the old profile to the new one and delete your old profile.

When done.....last scans...

1. Download Security Check from HERE, and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


2. Download Temp File Cleaner (TFC)
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.


3. Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • IMPORTANT! UN-check Remove found threats
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
Results of screen317's Security Check version 0.99.7
Windows 7 (UAC is disabled!)
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
McAfee VirusScan Enterprise
McAfee AntiSpyware Enterprise Module
McAfee Agent
[size=1]WMI entry may not exist for antivirus; attempting automatic update.[/size]
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java(TM) 6 Update 23
Out of date Java installed!
Adobe Flash Player 10.1.102.64
Adobe Reader 9.4.1
Out of date Adobe Reader installed!
Mozilla Firefox (3.6.8)
````````````````````````````````
Process Check:
objlist.exe by Laurent
McAfee VirusScan Enterprise x64 engineserver.exe
McAfee VirusScan Enterprise vstskmgr.exe
McAfee VirusScan Enterprise x64 mcshield.exe
McAfee VirusScan Enterprise x64 mfeann.exe
McAfee VirusScan Enterprise shstat.exe
``````````End of Log````````````
 
Update Firefox to the latest 3.6.13 version.

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
 
No threats were found using the ESET scan.

I uninstalled previous versions of Adobe and Java to make sure they were up to date. Firefox has been updated as well. When running Security Check again, it still says that java is out of data however, even when it is not.
 
When running Security Check again, it still says that java is out of data however, even when it is not.
Click to expand...
NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.
Click to expand...
You're fine :)

====================================================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code: 
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how your computer is doing.
 
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: All Users

User: B Piddy
->Temp folder emptied: 303797 bytes
->Temporary Internet Files folder emptied: 13016537 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 24998217 bytes
->Google Chrome cache emptied: 856432 bytes
->Flash cache emptied: 1760 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 4713188 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 32902 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 42.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: B Piddy
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

Total Flash Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.20.6 log created on 02082011_174839

Files\Folders moved on Reboot...
C:\Users\B Piddy\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.

Registry entries deleted on Reboot...
 
Sorry my mind lost track when running all these processes. So far I've not seen any signs of the malware between reboots. Thanks!
 
Yes!!
p4193502.gif

Good luck and stay safe :)
 
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