8 step logs attached

[familyman14]

Hello, My computer is running very slow. I have attached the logs as per the 8 step program you have advised me to do. Thank you for taking a look. Happy Holidays, Sean.

 

[rf6647]

Remarks -

• It was unexpected that MBAM was clean and SAS detected TDSS
  • Rootkit.TDSServ - HKLM\SYSTEM\CurrentControlSet\Services\TDSSserv.sys
• MBAM is weeks old

Supplement to guide. Successive scans used to uncover additional infections.

• Update both MBAM & SAS. Rerun them both.
  
  
• This effort is complete when logs report NO infections/threats, or reporting something it can not clean.
  • Typically extra repeat scans are not needed
  .
  
• Install & run ComboFix. Instructions referenced below.
  • ComboFix is a very effective tool that scans / fixes hard to clean infections. Additionally, it includes diagnostic information.
  • Uninstall old copy of ComboFix - if used previously.
  
  
• Examine the last few lines in the log for ‘Completion time:’ ……. ‘machine was rebooted’
  
  
• Restart the computer, if first run of ComboFix did not concluded with ‘reboot’.
  
  
• Repeat ComboFix.
  
  
• Restart the computer
  
  
• Scan with HJT.
  
  
• Posts logs. Report progress & what changes are observed. Include logs that found infections.

Uninstall Combofix

Simplified Instructions for ComboFix + link to download
How-to-use instructions - full version

Please see this for instructions:
Temporarily Disable Real Time Monitoring Programs:

• 1 Spybot S&D (Teatimer)
• 2 Ad-Aware Ad-Watch
• 3 Spywareguard
• 4 Windows Defender
• 5 TrojanHunter Guard
• 6 Disable SpySweeper
• 7 WinPatrol
• 8 CounterSpy
• 9 AVG Anti-Spyware (formerly ewido)
• 10 Spyware Doctor
• 11 Prevx
• 12 ProcessGuard
• 13 ZoneAlarm's OS Firewall
• 14 Ad-Aware 2007 Service