Acer Aspire monitor problems

[N00btuber12]

Hi, I have been having some technical difficulty's lately with my Acer ASPIRE's monitor. I will be watching a video, doing work or making one of my games when my monitor will go to black-and-grey lines. So far, the only way to postpone the problem is (Once Problem has occurred) to hit the CTRL-ALT-DEL keys, which will bring to the Windows 7 Options Menu. Then just close that... But it will happen again and the fix is rendered useless I then have to restart my laptop. Any ideas? Please comment!​

 

[Jad Chaar]

I think this may be a graphics card issue. Please tell me your system specs (CPU, Graphics card, OS - 32 or 64bit).

 

[N00btuber12]

[FONT=Trebuchet MS]

I think this may be a graphics card issue. Please tell me your system specs (CPU, Graphics card, OS - 32 or 64bit).

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[FONT=Trebuchet MS]64-Bit Windows 7 OS[/FONT]
[FONT=Trebuchet MS]AMD Radeon™ HD 7640G[/FONT]
[FONT=Trebuchet MS]6 GB DDR3 Memory[/FONT]

 

[Jad Chaar]

I am pretty sure this is a laptop, is that so? Proceed if it is a laptop.
1) Run this tool to uninstall old drivers: http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx
2) Install the latest drivers from here: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

Tell me if this fixes the issue.

 

[N00btuber12]

I am pretty sure this is a laptop, is that so? Proceed if it is a laptop.
1) Run this tool to uninstall old drivers: http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx
2) Install the latest drivers from here: http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx

Tell me if this fixes the issue.

Yes! It helped. The problem has been fixed. Thank You so much! I can actually enjoy a YouTube Video now!

 

[Jad Chaar]

Yes! It helped. The problem has been fixed. Thank You so much! I can actually enjoy a YouTube Video now!

Glad to help my friend.

 

[N00btuber12]

Great, So now the monitor problem decided that it loves my laptop to much to F*** Off. Any more help pl0x?

 

[Jad Chaar]

Elaborate on your issue please?

 

[N00btuber12]

The same problem from before is occurring again! is that not elaborate enough for you?

 

[Jad Chaar]

May be an issue with the monitor. What is the exact model?

 

[N00btuber12]

It's a laptop... ACER Aspire V3-551-7655

 

[Jad Chaar]

Try posting here: http://community.acer.com/t5/Acer-Notebooks-Netbooks/bd-p/notebooks
I am not really sure what the issue is. There is a new firmware on the driver page and a new bios. Not sure if those will help. The guys at Acer are your best bet.

 

[N00btuber12]

Thank You

 

[Jad Chaar]

Sorry I cant help. I think it is a monitor issue or the GPU is going bad.