Acer Extensa 5620 eRecovery problem

[macxb]

I have been given a acer extensa 5620 that appears to have been half repaired with acer erecovery management. I cannot find the download for this program anywhere. I have already tried alt F10 and it will not work.
please help!

 

[Tmagic650]

You probably need to purchase a Windows install disk to install Windows fresh