All user folder 20 gb

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butterfield21

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hello all i defraged my hard drive and found it is 80% full i have a 40 gb hard drive ! but i hardly have anything on my pc just the basic programs i only use it for surfing !
anyway i found my all user folder in documents and settings has 20gbs in so i looked in it and there is only empty folders in there !
i ran disk clean up and that didnt do anything !
im at a loss please help
 
i ran the full disk and it said it was in kaspersky files folder so i uninstalled kasperky and its still there ! i ran thee clean up thing you suggested and it got rid of 330mbs !
i cant find the kaspersky file to delete it though i have searched and used explore but no availe !
any suggestions to find it ?
i know where it is from the full disk but cant find it 1 its like a ghost !
 
Oh Kaspersky's files, yeah they really do build up. I know how to do it in Kaspersk's settings lol.

Anyway go to Control Panel--> Folder Options
Scroll down the list and tick "Show hidden files and folders
And also another one, "show system files" Yes

Then go back to the folder (that you now know where it is)
And hopefully remove all these gigs.

Also confirm you are an Administrator account by going to users in Control Panel too.

I must logoff now, have to go. Please reply back with results anyway.
Also put the folder options back to normal once finished
 
wow thanks !
will i have to do that every now and then ?
its gathered that amount in 6 months ! might go back to norton !
is there any way to stop it doing crazy things like clogging my computer up !
 
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