Solved Antivirus pro 2006; WinSpyProtect; Bifrost all on previously clean machine

FSS here....:)

Farbar Service Scanner Version: 09-06-2012
Ran by User (administrator) on 01-08-2012 at 12:51:00
Running from "G:\MALWARE - progs to get rid of\FarbarServiceScanenr"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blokked: Other errors
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll
[2012-06-24 14:03] - [2012-06-03 06:19] - 2428952 ____A (Microsoft Corporation) D9EF901DCA379CFE914E9FA13B73B4C4
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2012-06-13 22:53] - [2012-04-24 13:37] - 0184320 ____A (Microsoft Corporation) 4F5414602E2544A4554D95517948B705
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit

**** End of log ****
 
Broni,
Although I have disabled Microsoft SE, eset says it cannot get the update and asks if the proxy is configured. I have restarted the machine and MSE is still disabled. It says that Microsoft Defender is detected ...Can you please advise next step????
 
Hi Broni,
I have tried Firefox but can't get it to connect. have set it as okay in Firewall and in MSEss.... not sure what I should do next...(not very familiar with these sorts of settings)... can you give me some guidance? Sorry, its probably something really simple...sigh...:D
 
Please, run F-Secure Online Scanner

  • Disable your Antivirus program.
  • Checkmark I have read and accepted the license terms.
  • Click on Run Check button.
  • Quick scan (recommended) option will come pre-checked. Don't change it.
  • Click on Start button.
  • When scan is done, in Step 3: Clean the files, leave all settings as they're.
  • Click Next button.
  • Click Full report... button.
  • Copy report's content and paste it into your next reply.
 
Oh dear, did everything (disabled MSecuirty, downloaded java as it requested, went to start, accepted conditions etc then it tells I have successfully 'launched' the scanner, then starts and tells me it is not connected to the internet...four times now.....) :'( Help! Should I uninstall MS ecurity ??? I am disabling it via turning off the real-time scanner...is there something else I should do also? Thanks in advance, DL
 
Please run a BitDefender Online Scan

  • Disable your antivirus program.
  • Click Start Scanner button.
  • Click Free scan now button
  • Allow browser plug-in to be installed when prompted.
  • Click I Agree to agree to the EULA.
  • Please refrain from using the computer until the scan is finished.
  • When the scan is finished, click on View report.
  • Notepad will open with scan results.
  • Save the report to your desktop and post its content in your next reply.
 
Uninstall Java(TM) 6 Update 30.

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code: 
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.
 
Fantastic! I will go and do that now...for some reason, I dropped out and only just saw that I wasn't logged in. I'll go ahead and let you know how I get on. Should I also uninstall the jave 7 update 5? F sends a big smile.... :) a really big smile:D DL
 
Broni,
Here is the OTL log...just doing the clean up reboot now... DL

OTL LoG
All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: User
->Temp folder emptied: 2006662 bytes
->Temporary Internet Files folder emptied: 17668261 bytes
->Java cache emptied: 29780 bytes
->FireFox cache emptied: 6340882 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 43732 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 50333 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 25.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: User
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: User
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.53.1 log created on 08112012_133525
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...

:( Broni, still can't run Malware bytes... still says net exception. Could it be interacting with Microsoft Security? As we have a paid subscription for the machine for both Malwarebytes and Total Defence, I would like to have them running but am not sure if I should go ahead..... btw, mse says that it is updating, so the connection to the internet there is not a problem....(sigh...) :(
 
Thanks for all your help, Broni. It has been a real pleasure to have your advice....not such a pleasure to have all the problems though - ha ha! F's sends a big :):D and is off to buy you a glass of wine or some such. I'll get jealous soon... [joke].... all the very best... cheers, DL (y)
 
You're very welcome
th_smiley_says_hello.gif
 
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