Can you all tell me if this is a hardware or software thing? I am leaning toward software but I just don't know. I have a bunch of minidumps to look at, opening them with WinDbg I can find these but I have no clue what I am looking at. Can someone lend some help interpreting these minidumps?
sj
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Windows crashes on boot or in office apps
This was a new install of windows last week, Clean install of XP x64 for more memory but just continual crashing now. I do have all windows critical updates. System worked fine in XP x32.
ATI Graphics drivers
8.12 = completely unable to boot windows, always results in BSOD with 0x00000050 mentioning win32k.sys.
8.11-8.9 = Will install and work in windows but will occasionally lock up in office outlook or word for example, sometimes with 0x00000050 or 0x0000007E.
What I have done so far:
Tried four versions of ATI driver, 8.12 is very bad for me, others are somewhat random. System runs fine with no video driver loaded.
Uninstalled .NET 2.0 and 3.0, updated DX9c and updated .NET to dotnetfx35.exe.
Intel chipset, ITE8211 and ICH9R drivers are most recent posted at intel.com. Realtek sound and intel LAN are also most recent they have. That's all there is.
As I stated previously system appears to run fine without a video driver loaded. I can't get it to crash with all of the office apps.
Additionally I have run memtest86 and the system passed 14 times. Burn in Test reveals no problems with any hardware or system temperature.
Copied from minidumps:
BugCheck 50, {fffffa8005d04000, 0, fffff97fff017453, 0}
BugCheck 50, {fffffa8004f45000, 0, fffff97fff017453, 0}
BugCheck 50, {fffffa800432b000, 0, fffff97fff017453, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
BugCheck 50, {fffffa800a300000, 0, fffff97fff017453, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
Bottom of the files usually reveal these:
Probably caused by : win32k.sys ( win32k+2eed58 )
Probably caused by : win32k.sys ( win32k+17453 )
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Hardware:
Connect3D Radeon X1950 Crossfire Edition 512MB PCI-E (C3D-3061)
Intel Q9550 CPU
Supermicro C2SBA G33 Motherboard
sj
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Windows crashes on boot or in office apps
This was a new install of windows last week, Clean install of XP x64 for more memory but just continual crashing now. I do have all windows critical updates. System worked fine in XP x32.
ATI Graphics drivers
8.12 = completely unable to boot windows, always results in BSOD with 0x00000050 mentioning win32k.sys.
8.11-8.9 = Will install and work in windows but will occasionally lock up in office outlook or word for example, sometimes with 0x00000050 or 0x0000007E.
What I have done so far:
Tried four versions of ATI driver, 8.12 is very bad for me, others are somewhat random. System runs fine with no video driver loaded.
Uninstalled .NET 2.0 and 3.0, updated DX9c and updated .NET to dotnetfx35.exe.
Intel chipset, ITE8211 and ICH9R drivers are most recent posted at intel.com. Realtek sound and intel LAN are also most recent they have. That's all there is.
As I stated previously system appears to run fine without a video driver loaded. I can't get it to crash with all of the office apps.
Additionally I have run memtest86 and the system passed 14 times. Burn in Test reveals no problems with any hardware or system temperature.
Copied from minidumps:
BugCheck 50, {fffffa8005d04000, 0, fffff97fff017453, 0}
BugCheck 50, {fffffa8004f45000, 0, fffff97fff017453, 0}
BugCheck 50, {fffffa800432b000, 0, fffff97fff017453, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
BugCheck 50, {fffffa800a300000, 0, fffff97fff017453, 0}
BugCheck 50, {fffff980f7b2c564, 0, fffff97fff2eed58, 0}
Bottom of the files usually reveal these:
Probably caused by : win32k.sys ( win32k+2eed58 )
Probably caused by : win32k.sys ( win32k+17453 )
--------------------------------------------------------------
Hardware:
Connect3D Radeon X1950 Crossfire Edition 512MB PCI-E (C3D-3061)
Intel Q9550 CPU
Supermicro C2SBA G33 Motherboard