Audio Has Suddenly Disappeared!!

By technix · 91 replies
Nov 12, 2002
  1. d0nquix0te

    d0nquix0te TS Rookie

    If there is no other way to fix the problem then why not reinstall windows. It would save me time, I just do not want to have to call MS again to get my product key, they have no sense of humor and are very unhappy people to deal with, especially with getting a product key. Its enough incentive to learn Linux.

    Also: I tried the resetting the ACPI under device manager. Surprisingly . . . it did not work! I am about ready to drop this computer of mine from a precarious altitude. Thank you for all your help, but I think I have just about given up, unless someone else has any ideas.

    I thought the problem was isolated to direct sound, but NONE of my drivers work, not even midi. I think I will try swapping the cards in different combinations to each of the PCI slots and finding if that will work, otherwise I have no idea of what to even think of trying.
  2. Vehementi

    Vehementi TechSpot Paladin Posts: 2,704

    Well, since it seems to be a DirectSound problem, ever considered installing the latest DirectX? ;)

    If it's possible, you could try flashing your Audigy firmware. I haven't seen anything of the like on Creative's website, but you may want to contact their technical support team about it.
  3. d0nquix0te

    d0nquix0te TS Rookie

    I would reinstall DirectX again, but I already have the most up to date version installed. There are no reinstallers for DirectX on windows XP because it comes preinstalled with the operating system. As for the firmware idea, I think it might be a possibility. I am working with Creative Support now, and I think that they may have a solution (doubtful, already tried one, didn't work). Anyhow thanks for the help. I will let you guys know if I find anything out from Creative.
  4. d0nquix0te

    d0nquix0te TS Rookie

    I gave in . . .

    and finally reinstalled XP. It was hopeless. The guy at Creative just had me disable startup items and reinstall the drivers. If only he knew! I am getting quite disgusted with this whole soundcard issue and wish that Microsoft/XP would get off their butts and find a solution. It is ridiculous if you ask me. Anyhow, thanks for all of your help, I really appreciate it.
  5. StormBringer

    StormBringer TS Maniac Posts: 2,244

    You reinstalled and still have the problem? Then it must be hardware related.

    Did you try disabling ACPI in the BIOS? You said Device Manager but it needs to be done in the BIOS
  6. d0nquix0te

    d0nquix0te TS Rookie

    Ummm . . . . .

    I don't think it was hardware related. A fresh installation of XP fixed my problem, so it must have been a software issue. I think it happened after I tried to reinstall the same drivers using the creative I do not have a clue why that would have caused so much conflict, even after all that I tried. Everything works great now, though, thanks for all your help.
  7. vassil3427

    vassil3427 TS Rookie Posts: 640

    Good to Hear!:grinthumb
  8. StormBringer

    StormBringer TS Maniac Posts: 2,244

    I misunderstood your reply prior to my last reply. I took it to mean that it still wasn't working after the reinstall. Glad to hear you got it fixed.
  9. vassil3427

    vassil3427 TS Rookie Posts: 640

    Yeah good to hear!:grinthumb
  10. MrSpace

    MrSpace TS Rookie

    I got that same ¤¬¦¬¤¢£¤¢£@ problem on my laptop.

    It's the fourth time now. But the three other times, it was when I updated my WindowsXP.

    This time it just crashed and made that error.

    The other times I went into the old windows Updates and after half a day of removing updates, I was able to get my sound back.

    I really don't know why it's doing that. I run an intel soundcard integrated in my laptop motherboard.

    If any of you found the reason of this mess, please advise!

  11. uncanny

    uncanny TS Rookie

    bad DirectSound driver -- another chapter

    Well my search for a solution to the bad directsound driver when trying to play winamp led me to this forum. And I've noticed this problem has happened to people with different types of sound cards. Well I have onboard audio on an ASUS P4T533 - and it had not given me any problems... until today. I love my music and a bit 'o gamin - has anyone figured this out?


    Any and all insightful help would be more than appreciated.
  12. misslaz

    misslaz TS Rookie

    I also am having problems with a supposed Bad DirectSound driver, error code: 88780078. I also had my sound just suddenly stop one day, and is now very spasmodic in it's workings. I am running win98 and a Soundblaster AWE64. Has anyone come up with a solution to the problem yet?

    Please Help!!!!
  13. Greeno

    Greeno TS Rookie Posts: 281

    Direct X Problem

    Yo all :)

    Hope everyone's had/having a good easter :)

    Doesn't this totally suggest it's a DX problem ? there's multiple ppl with Creative Soundcards, 1 Enqoniq and 1 Integrated Intel soundchip now :)

    all the same Directsound error, so, it can't be a PCI slot issue, or a particular defective soundcard as they've all got/had it.

    It's probably not ACPI, though i agree, it's an absolute bast in some cases.

    the only real common denominator is.... DirectX! :)

    I'll happily stand corrected for the sake of all these guys, I just think looking at certain firmware/driver releases is abit in-depth and the greater picture across all these different platforms suggests its something much simpler ;)

  14. tatopanix

    tatopanix TS Rookie

    I solved this prob without reinstalling XP

    Hi all,

    This forum seems to be quite old, but i think that my solution would still help the "88780078 community" :)

    First of all, this is NOT a hardware problem. It happened to me this morning, without any apparent reason: I tried to listen to one of my favourite mp3 with winamp then i had the famous "bad directconnect..blabla...code 88780078".

    This is a problem between directx and the sbdrivers that i solved by reinstalling directX9 then uninstalling my sbdriver from the device manager and scan for hardware change. But the first scan didn't worked, so i uninstalled the driver a second time and rescan twice....then -: Miracle :- creative SBLIVE! (WDM) driver appears and my sound came back.
    I know that it is not a real technical explication but it should help some of you. Keep scanning for hardware change until the creative game port prob desapear.


    My config :
    athlon XP pro
    creative soundblaster platinum
  15. tatopanix

    tatopanix TS Rookie


    Ok, the prob appeared again this morning and my solution didn't worked..i 've got my sound back by changing the pci slot of my card.....So.....good luck ;)
  16. MrSpace

    MrSpace TS Rookie

    wel I got it again.

    last time was when I updated windows XP

    this time right after cleaning my programs.

    I removed a dozen programs so I can't figure which one caused the error.

    So this time it's not because of windows update, it means my last solution of removing the updates won't work, I need to find something else!

  17. Shepmk17

    Shepmk17 TS Rookie

    I'm having this same problem, but my sound card is integrated onto the mobo. you guys have any ideas?
  18. teester

    teester TS Rookie

    Bad Directsound Driver 88780078

    After much cussing and hair pulling I went through the directx 9.0 troubleshooter. When it came to sound, it said "No sound card installed" or something like that.

    I then went to the device manager (windows and break key simultaneously) clicked on hardware, device manager, sound video and game controllers. (I have the Asus a7n8x 2.0 board with amd 2500+ cpu. It has built in Nvidia sound.)

    Then I right clicked each item related to audio and clicked properties. When I got to "Nvidia Nforce Audio Codec Interface" and clicked on properties, under Device Status, it said "No drivers installed".

    I then clicked on the Drivers tab, Update Driver, Install from a list or specific location. Then clicked on Don't search, I will choose the driver to install. Then you will have a driver(s) to select from. I only had one and clicked Next. Had to insert the Nvidia disk that came with the Motherboard. It installed the drivers and that fixed the problem.

    In the bios, I have APIC enabled. Some have said that this is often a culprit. I don't know if that had anything to do with it or not. I upgraded to directx 9 before this all started so it may have deleted the driver. Don't know but it worked after installing the driver:cool:
  19. kosta

    kosta TS Rookie


    Hello People!
    I found the solution for the --> Bad DirectSound driver. Please install proper drivers or select another device in configuration.
    Error code: 88780078 problem

    But so for it fixes ONLY Your WINAMP!!!

    Go to Options/Preferences/Plug-ins - Outoput. There You will see that Direct Sound Output v.2.2.x . Select it, click Configure, and choose another device in there. (It will be Your sound card)
    Click Apply.....and enjoy Your sound....
    However....Windows still will tell You that there is no sound device. Strange stuff!
    Please post Your results....and any progress.....


    Please watch you language on the boards...Poertner-1274
  20. micherain

    micherain TS Rookie

    Re: SOLUTION!!!!!! (Worked for me)

    WORKED FAST for me. my soundcard (ESS 1788) was already highlighted so I picked the other option: Primary Sound Driver and went back to playing a file. I think Winamp crashed then, so I rebooted. Heard the MS opening sound. Opened Winamp, played a file and lo! My sound was back then. I looked at Options/Preferences/Plug-ins Output/DirectSound/Configure just to check and somehow the option selected was ESS 1788 Direct Sound Driver.

    Mind you, jsut before I did that, I had been installing some DSP plugins just in case they would somehow install proper drivers along. And Had not rebooted yet. So that might part of it. Seems the only one I successfully installed is Enhancer 0.17. I did open the AdaptX v35 package but it is not present in my DSP plugins list.

    Hope this can help.
  21. Titanx413

    Titanx413 TS Rookie

    Error code: 88780078--I have fixed the problem completly

    I'm not quite sure how old these posts are but I figure that if I am stumbling across it now. 10-03-03, then there are others with the same dilema. I corrected the problem by:
    1. Shutting my PC down
    2. Removing the card
    3. Booting into windows
    4. Shutting down again
    5. Replacing the card

    Windows recognized the card (Soundblaster Live!5.1) and I installed the drivers and everything works like normal. I encountered this problem after reinstalling WinXP so that seems to be the common denominator. Hope this helps, please post back if it does. Peace.
  22. ordbog069

    ordbog069 TS Rookie

    I have had the Bad DirectSound driver problem / Error code: 88780078 for quite a white now... I read this big topic about it and nothing here solved my problem :(
    Now I finally solved it :D YEAH. I hope this can solve some of yours.
    Well this was the problem, ... just to make sure. When I tryed to play a mp3 in WinAmp it said:
    "Bad DirectSound driver. Please install proper drivers or select another device in cofiguration. Error code: 88780078"
    After I read kosta's reply I could play mp3 fine... but still no windows sound...
    Here is what I did: Go to Windows Media Player -> Tools -> Options -> Devices -> Speakers -> Properties -> Choose you sound card in "Audio device to use" (SB Live! for me) press Advanced -> Enable Windows Sound -> restart Windows .. tadaa sound again :D
    I belive you can do it in a simple way too...... I don't know... this worked for me...
  23. Devilman

    Devilman TS Rookie

    After searching the web for hours I finally found a link to some alternate WDM drivers for cards that support them.

    Anyway I downloaded the drivers, removed the hardware from the device manager, reboot, installed Kx Audio drivers, heard some sound, reboot, and have sound upon reboot.

    Here is a link to the site hope it helps some of you.
  24. Titanx413

    Titanx413 TS Rookie

    Well, I must thank ordborg069 because although I did have sound it wasn't in stereo and my rear speaker jack did not work but since his post it's been workin.
  25. mrbojangles

    mrbojangles TS Rookie

    I did it! I had tried all the things you said to no avail. I unistalled my driver through device mangager, then went to add/remove hardware. It found my sound card and I double clicked on the sound card. I then went to properties, audio devices, clicked on my sound card then properties again and clicked on Use audio features on this device. Now sound works! It was pure luck that I found this and I was afraid that i'd have to install windows again.
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