Audio jack

I have problem with audio 3,5mm jack (same for mic and music)..
I'm try standard 3,5 mm new phone headset (I'm try with standard phone headset too, but same) - mic don't work. What to do? I'm try some youtube tutorials but don't work. What to do? Only laptop's mic work.

HP Probook, Windows 10, drivers updated.

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Posts: 10   +2
Did you try it with another headphone which also have microphone?. Sometimes there are so much dust in the microphone that our devices do not get the frequencies accurately. Try a different microphone and if it does the same thing then reinstall your audio driver. It can be a software issue.