Well this looks like the right place for a dinosaur like me to ask for help! When I use my scanner, the preview window background behind the scanned image is black, (it should be, and when I originally installed was, white), so I have to fiddle around for ages and make sure I don't press any wrong buttons otherwise it would print out with the black background and use up all the black ink. I have uninstalled and reinstalled but it didn't make any difference. Please excuse me for lack of technical information! But can anyone help with this? I would like to make the background all white again! Thanks a lot. Chris.