I am having an issue with my Dell Laptop. It was working perfectly fine on Saturday night. Sunday afternoon I went to boot up and right after the BIOS POST (?), it goes to a black screen with a blinking cursor and I can not get it past that point.
I've run diagnostics on it, which came back clear. I also used the OS disk that came with the PC and did a "Windows Repair". It was successful, however upon reboot, it does that same thing. It won't even start Windows from the disk, just gives me the option to reinstall or to repair.
It will not allow me to start the PC in safemode by pressing F8, it takes me right to the black screen with blinking cursor.
An options other then a complete reinstall of Windows? Honestly, the only thing I don't have backed up is the .pst file for Outlook that I would rather not lose. The rest of my info is on a flashdrive.
Is there a way to retrieve this file and save it to a disk and then do a compelte re-install?
I've tried a few other things I've read on some posts and nothing was successful.
Any help would be appreciated, thanks.
-Ryan
I've run diagnostics on it, which came back clear. I also used the OS disk that came with the PC and did a "Windows Repair". It was successful, however upon reboot, it does that same thing. It won't even start Windows from the disk, just gives me the option to reinstall or to repair.
It will not allow me to start the PC in safemode by pressing F8, it takes me right to the black screen with blinking cursor.
An options other then a complete reinstall of Windows? Honestly, the only thing I don't have backed up is the .pst file for Outlook that I would rather not lose. The rest of my info is on a flashdrive.
Is there a way to retrieve this file and save it to a disk and then do a compelte re-install?
I've tried a few other things I've read on some posts and nothing was successful.
Any help would be appreciated, thanks.
-Ryan