Black screen with moving mouse

[benzzzer]

im getting this after windows loads and its time to loaduser profile
i can move the mouse in the black screen but nothing else,,
sometimes i restart the pc and it doesnt happe so i have access to my w xp
i checked the event viewer and it showed a smc error event number 7005
i copy pasted it here:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7005
Date: 12/3/2008
Time: 2:51:08 AM
User: N/A
Computer: JOUD
Description:
The LoadUserProfile call failed with the following error:
The RPC server is unavailable.




please help

 

[kimsland]

Actually just check that service is in Automatic and started

Start->Run-> services.msc

Scroll down to Remote Procedure Call
Double click on it
Change the startup to automatic, apply
Restart

 

[benzzzer]

thanks for the reply, i did check this and its already started and in automatic

???

 

[kimsland]

Please try this:

Manual steps to run Chkdsk from My Computer or Windows Explorer

• Open My Computer, and then right-click the hard disk that you want to check.
• Click Properties, and then click Tools.
• Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed

Use one of the following procedures:

• • To run Chkdsk in read-only mode, click Start.
• • (tick) To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box.
• • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

Note If one or more of the files on the hard disk are open, you will receive the following message:

The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer?

Click Yes to schedule the disk check, and then restart your computer to start the disk check.

Wait until Chkdsk finishes Checking / Repairing any faults
Windows will then either restart your computer or continue loading Normally.