Solved Blocked access to Internet

morphy201180

Posts: 79   +0
Hi,

Can someone help?

When I try and access the internet either with Google chrome, Internet explorer or Firefox, I keep receiving an error message saying that there is a problem with security certificates and that Windows has blocked access due to a harmful page. I cant even view my homepage.

I have tried to run Malware bytes to see if there is anything however it seems to crash half way through the scan and an error report is generated. This has happened 4 times now. Avira antivirus has not detected anything.

Please see logs below from DDS

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 1/27/2012 12:19:49 PM
System Uptime: 5/6/2014 12:05:00 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0RJ272
Processor: Intel(R) Celeron(R) M processor 1.60GHz | Microprocessor | 1596/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 37 GiB total, 1.019 GiB free.
D: is CDROM ()
E: is Removable
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP691: 5/29/2014 3:01:03 AM - Software Distribution Service 3.0
RP692: 5/30/2014 3:00:22 AM - Software Distribution Service 3.0
RP693: 5/31/2014 3:00:26 AM - Software Distribution Service 3.0
RP694: 6/1/2014 3:00:33 AM - Software Distribution Service 3.0
RP695: 6/2/2014 3:00:27 AM - Software Distribution Service 3.0
RP696: 6/4/2014 6:28:53 AM - Software Distribution Service 3.0
RP697: 6/5/2014 12:56:32 PM - Software Distribution Service 3.0
RP698: 5/5/2014 5:44:24 PM - System Checkpoint
RP699: 5/6/2014 12:03:43 AM - Revo Uninstaller's restore point - Malwarebytes Anti-Malware version 1.75.0.1300
RP700: 5/6/2014 12:40:43 AM - Revo Uninstaller's restore point - BitComet 1.35
.
==== Installed Programs ======================
.
Acrobat.com
Adobe AIR
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adobe Reader XI (11.0.07)
Adobe Shockwave Player 12.0
Apple Software Update
avast! Free Antivirus
BlackBerry Desktop Software 7.1
BlackBerry Device Software Updater
Bonjour
Canon Inkjet Printer/Scanner/Fax Extended Survey Program
Canon MP Navigator EX 3.0
Canon MP250 series MP Drivers
Canon MP250 series User Registration
Canon Utilities Easy-PhotoPrint EX
Canon Utilities My Printer
Canon Utilities Solution Menu
Conexant HDA D110 MDC V.92 Modem
Dell System Detect
Diskeeper Professional Edition
Dropbox
ESET Online Scanner v3
Free YouTube Download version 3.2.20.1230
Free YouTube to MP3 Converter version 3.12.20.1230
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
ImgBurn
Intel(R) Graphics Media Accelerator Driver
Intel(R) Graphics Media Accelerator Driver for Mobile
Java 7 Update 55
Java Auto Updater
Juniper Networks Network Connect 7.0.0
Juniper Networks Setup Client
Juniper Networks Setup Client Activex Control
Junk Mail filter update
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 1.0 Security Update (KB2742607)
Microsoft .NET Framework 1.0 Security Update (KB2833951)
Microsoft .NET Framework 1.0 Security Update (KB2904878)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.5
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Software Update for Web Folders (English) 12
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mp3tag v2.59a
MpcStar 5.4
MSVCRT
MSXML 6 Service Pack 2 (KB973686)
Nero 7 Ultra Edition
PowerDVD
PowerDVD Ultra
Revo Uninstaller 1.95
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB2888505)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Internet Explorer 8 (KB2909210)
Security Update for Windows Internet Explorer 8 (KB2909921)
Security Update for Windows Internet Explorer 8 (KB2925418)
Security Update for Windows Internet Explorer 8 (KB2936068)
Security Update for Windows Internet Explorer 8 (KB2964358)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2834904-v2)
Security Update for Windows Media Player (KB2834904)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB2916036)
Security Update for Windows XP (KB2922229)
Security Update for Windows XP (KB2929961)
Security Update for Windows XP (KB2930275)
Segoe UI
swMSM
SysTool Overclocking Utility
TeamViewer 7
Tweaking.com - Windows Repair (All in One)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2880505) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB2934207)
Virtual DJ - Atomix Productions
VLC media player 2.1.3
WebFldrs XP
Winamp
Winamp Detector Plug-in
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinRAR 4.10 (32-bit)
.
==== Event Viewer Messages From Past Week ========
.
6/1/2014 2:57:52 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9d1bb77, parameter3 a77786d8, parameter4 00000000.
5/9/2014 3:05:40 PM, error: Service Control Manager [7034] - The BlackBerry Device Manager service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:40 PM, error: Service Control Manager [7031] - The Windows Media Player Network Sharing Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
5/9/2014 3:05:40 PM, error: Service Control Manager [7031] - The Media Center Extender Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The vToolbarUpdater12.2.6 service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Media Center Scheduler Service service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Java Quick Starter service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Cyberlink RichVideo Service(CRVS) service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:39 PM, error: Service Control Manager [7034] - The Canon Inkjet Printer/Scanner/Fax Extended Survey Program service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:38 PM, error: Service Control Manager [7034] - The Diskeeper service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:38 PM, error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
5/9/2014 3:05:38 PM, error: Service Control Manager [7031] - The Media Center Receiver Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
5/9/2014 3:05:38 PM, error: Service Control Manager [7031] - The Juniper Network Connect Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
5/28/2014 10:28:39 AM, error: Dhcp [1002] - The IP address lease 192.168.0.114 for the Network Card with network address 0016CF55A59D has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).
5/22/2014 1:11:11 AM, error: Service Control Manager [7000] - The Application Layer Gateway Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/22/2014 1:10:06 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Application Layer Gateway Service service to connect.
5/20/2014 12:02:49 PM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP, Windows Vista, and Windows Server 2008 x86 (KB2833941).
5/20/2014 11:59:18 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x8007f0f4: Security Update for Windows XP (KB2686509).
5/18/2014 8:08:19 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Windows Search service to connect.
5/18/2014 8:08:19 PM, error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/18/2014 8:08:19 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/18/2014 7:55:34 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
5/16/2014 10:01:00 AM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
.
==== End Of File ===========================

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.55.2
Run by Laura at 0:44:23 on 2014-05-06
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1162 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
.
============== Running Processes ================
.
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Cyberlink\Shared Files\brs.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\RIMBBLaunchAgent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\Laura\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Juniper Networks\Common Files\dsNcService.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\12.2.6\ToolbarUpdater.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\ehome\mcrdsvc.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Windows Media Player\WMPNetwk.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uInternet Connection Wizard,ShellNext = hxxp://www.google.com/
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.9012.1008\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSystemDetect] c:\documents and settings\laura\local settings\apps\2.0\e7chnx2z.pd7\rrv799mr.mgz\dell..tion_0f612f649c4a10af_0005.0006_f9e15713f5aac8ac\DellSystemDetect.exe
mRun: [SigmatelSysTrayApp] c:\program files\sigmatel\c-major audio\wdm\stsystra.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [LanguageShortcut] "c:\program files\cyberlink\powerdvd\language\Language.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [RIMBBLaunchAgent.exe] c:\program files\common files\research in motion\usb drivers\RIMBBLaunchAgent.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
mRun: [KernelFaultCheck] c:\windows\system32\dumprep 0 -k
StartupFolder: c:\docume~1\laura\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\laura\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\window~1.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:323
uPolicies-Explorer: NoDriveAutoRun = dword:67108863
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:323
mPolicies-Explorer: NoDriveAutoRun = dword:67108863
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1351603706328
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
TCP: NameServer = 192.168.0.1
TCP: Interfaces\{7FBEC40B-4E40-46D2-BF94-AD17C2F6037E} : DHCPNameServer = 192.168.0.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager - {56F9679E-7826-4C84-81F3-532071A8BCC5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
Hosts: 184.75.220.91 torrentz.eu
Hosts: 173.194.65.95 ajax.googleapis.com
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2014-1-2 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2014-1-2 180632]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [2014-1-2 777488]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2014-1-2 411680]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-9-6 27496]
R1 SysTool;SysTool Overclocking Utility;c:\windows\system32\drivers\SysTool.sys [2005-12-30 24064]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2014-4-27 24184]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswmonflt.sys [2014-1-2 67824]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2014-1-2 50344]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2012-2-24 54760]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-5-6 1809720]
R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-5-6 860472]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 vToolbarUpdater12.2.6;vToolbarUpdater12.2.6;c:\program files\common files\avg secure search\vtoolbarupdater\12.2.6\ToolbarUpdater.exe [2012-9-6 722528]
R3 BlackBerry Device Manager;BlackBerry Device Manager;c:\program files\common files\research in motion\usb drivers\BbDevMgr.exe [2013-6-27 585728]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-5-6 23256]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-5-6 110296]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 StarWindServiceAE;StarWind AE Service;c:\program files\alcohol soft\alcohol 120\starwind\StarWindServiceAE.exe [2009-12-23 370688]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-9-29 14336]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== File Associations ===============
.
ShellExec: BitComet.exe: open="c:\program files\bitcomet\BitComet.exe"
.
=============== Created Last 30 ================
.
2014-05-29 13:01:34 -------- d-----w- c:\documents and settings\laura\application data\Mp3tag
2014-05-29 13:01:16 -------- d-----w- c:\program files\Mp3tag
2014-05-08 13:48:42 227704 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2014-05-05 23:13:44 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-05-05 23:12:13 53208 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-05-05 23:12:13 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-05-05 23:12:12 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-04-27 15:33:04 24184 ----a-w- c:\windows\system32\drivers\aswHwid.sys
2014-04-27 15:32:50 43152 ----a-w- c:\windows\avastSS.scr
2014-04-21 20:59:44 -------- d-----w- c:\documents and settings\laura\application data\DropboxMaster
2014-04-21 20:58:54 -------- d-----w- c:\program files\Dropbox
2014-04-21 20:57:19 -------- d-----w- c:\documents and settings\laura\application data\Dropbox
2014-04-21 15:13:55 145408 ----a-w- c:\windows\system32\javacpl.cpl
2014-04-21 15:13:41 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
.
==================== Find3M ====================
.
2014-05-16 10:05:20 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-16 10:05:20 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-05-16 08:53:10 777488 ----a-w- c:\windows\system32\drivers\aswsnx.sys
2014-04-27 15:32:54 776976 ----a-w- c:\windows\system32\drivers\aswsnx.sys.1400230390562
2014-04-27 15:32:54 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-04-27 15:32:54 180632 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-04-27 15:32:53 67824 ----a-w- c:\windows\system32\drivers\aswmonflt.sys
2014-04-27 15:32:53 54832 ----a-w- c:\windows\system32\drivers\aswrdr.sys.1400230390562
2014-03-31 21:46:48 130712 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2014-03-31 21:46:48 1070232 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2014-03-06 17:59:23 920064 ----a-w- c:\windows\system32\wininet.dll
2014-03-06 17:59:22 43520 ----a-w- c:\windows\system32\licmgr10.dll
2014-03-06 17:59:22 18944 ----a-w- c:\windows\system32\corpol.dll
2014-03-06 17:59:22 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2014-03-06 00:46:54 385024 ----a-w- c:\windows\system32\html.iec
2014-02-26 01:59:05 13312 ------w- c:\windows\system32\xp_eos.exe
2014-02-07 02:01:37 1879040 ----a-w- c:\windows\system32\win32k.sys
2014-02-05 08:55:04 562688 ----a-w- c:\windows\system32\qedit.dll
.
============= FINISH: 0:45:30.57 ===============
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

==================================

First of all check if your computer date is correct.
 
Hi Broni,

I have checked the date and and it was showing as May. I have amended the date and have been able to connect to the internet.

Thanks
 
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