Blue screen error

[naveedfakhar]

I bought recently new Dell Inspiron Laptop.It is giving a "Blue Screen Error".this does not accur frequently.this error accur after 2 or 3 days.
i dont know on which software it is giving this error or is it a hardware problem ?
kindly guide me .

REGARDS

 

[Route44]

How to find and post your Minidump Files:

My Computer > C Drive > Windows Folder > Minidump Folder > Minidump Files.

It is these files that we need (not the folder). Attach to your next post the five most recent dumps. Notice the Manage Attachments button at the bottom when you go to post the next time. You can Zip up to five files per Zip; if you only have one or two you don’t need to zip them, just attach as is. Please do us a favor and don’t Zip each one individually.

 

[naveedfakhar]

its not allowing me to attach the files..
get permission from the owner like that error is given

 

[Route44]

Taking ownership of a file: http://technet.microsoft.com/en-us/library/cc753659.aspx

 

[naveedfakhar]

Thanks

I did what u said.

 

[Route44]

Your issue is with the driver idmwfp.sys which is the Internet Download Manager WFP Driver by the company Tonec

The software product name is Internet Download Manager.

* I would search for an updated version to see if it rectifies your issue.

 

[naveedfakhar]

thanks a lot

ok i will try to update it...then i will see what happen..

 

[Route44]

ok i will try to update it...then i will see what happen..

Please keep us updated.

 

[naveedfakhar]

latest version

i uninstalled the IDM.Now kindly send me the registered updated version of IDM.

 

[Route44]

i uninstalled the IDM.Now kindly send me the registered updated version of IDM.

One - I didn't say uninstall; I said search for an updated version.

Two - How can I in any way send you a registered updated version of IDM? I don't own the company; I don't have this software.

 

[naveedfakhar]

ok

i know u dont have the company.but i believe u know how to get register...?

kindly also tell me that y it take too long during the start up.i have new one but my colleagues laptop get started faster than mine..

 

[Route44]

Search and ye shall find: http://www.tonec.com/products/idm/index.html

 

[naveedfakhar]

thx

kindly tell me about my 2nd problem as well ?

 

[Route44]

kindly tell me about my 2nd problem as well ?

What second problem?

 

[naveedfakhar]

y it take too long during start up of window.i have new one but my colleagues laptop get started faster than mine..