Blue Screen - Requested Diagnosis

Any advice or council on diagnosing and correcting the following blue screen recovery would be greatly appreciated:

Observed symptoms: yesterday (July 2nd), my Windows 7 laptop underwent the 5th blue screen recovery since I have owned it for two years. Each time this has happened it has seemed to occur as soon as I lift the lid to wake it from sleep mode. I have included an attachment to this post of the five .dmp files in a zip folder and pictures from the 3 most recent blue screen events on 7/2/2017, 10/7/2016, and 9/8/2016 for reference.

System Information--

OS Name: Windows 7 Professional
Version: 6.1.7601 Service Pack 1 Build 7601
OS Manufacturer: Microsoft Corporation
System Manufacturer: Dell Inc.
System Model: XPS 15 9530
System Type: x64-based PC
Processor: Intel(R) Core(TM) i7-4712HQ CPU @ 2.30GHz, 2301 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date: Dell Inc. A06, 7/16/2014
SMBIOS Version: 2.7
Windows Directory: C:\Windows
System Directory: C:\Windows\system32
Boot Device: \Device\HarddiskVolume1
Locale: United States
Hardware Abstraction Layer: Version = "6.1.7601.17514"
Installed Physical Memory (RAM): 16.0 GB
Total Physical Memory: 15.9 GB
Available Physical Memory: 8.67 GB
Total Virtual Memory: 31.8 GB
Available Virtual Memory: 23.6 GB

Windows recovery message--

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: e4
BCP1: 0000000000000001
BCP2: FFFFFA801AB72900
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:


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  • 7-2-2017.JPG
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  • 10-7-2016.JPG
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  • 9-8-2016.jpg
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