BergerBerger
Posts: 47 +0
if it's the 21st April 2010... 
Solved Browser crawling/freezing
- Thread starter BergerBerger
- Start date
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BergerBerger
Posts: 47 +0
anyway, I'm off to bed. Will check back with the Kaspersky and HJT logs, if Kaspersky gets a move on!
BergerBerger
Posts: 47 +0
Logs here. Note Kaspersky one seems to be completely empty, as it reported no (zero) threats, so the screen had nothing to report.
Broni
Posts: 56,041 +516
Good
Unless you willingly installed Kontiki Player....
Go Start>Control Panel>Add\Remove ("Programs and Features" in Vista), and uninstall Sky Anytime (if present).
Download, and run KClean.exe: http://static.sky.com/kclean/KClean.exe to remove Kontiki from your computer.
NOTE: Kontiki is a known resource hog.
======================================================================
Print this post out, since you won't have an access to it, at some point.
1. Open HijackThis.
2. Close all windows, except for HijackThis.
3. Put checkmarks next to the following HijackThis entries:
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
4. Click on Fix checked button.
5. Restart computer.
6. Post new HijackThis log.
Unless you willingly installed Kontiki Player....
Go Start>Control Panel>Add\Remove ("Programs and Features" in Vista), and uninstall Sky Anytime (if present).
Download, and run KClean.exe: http://static.sky.com/kclean/KClean.exe to remove Kontiki from your computer.
NOTE: Kontiki is a known resource hog.
======================================================================
Print this post out, since you won't have an access to it, at some point.
1. Open HijackThis.
2. Close all windows, except for HijackThis.
3. Put checkmarks next to the following HijackThis entries:
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
4. Click on Fix checked button.
5. Restart computer.
6. Post new HijackThis log.
BergerBerger
Posts: 47 +0
it will have come with the BBC iplayer (which I have used once in 2 years to watch a TV program again).
BergerBerger
Posts: 47 +0
Here you go, kontiki removed as I rarely use it, and CFTMON.EXE fixed in HJT. I'm sure I removed CFTMON ages ago, but anyway...
Broni
Posts: 56,041 +516
Your computer is clean
1. Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
1. Turn off System Restore:
- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK
2. Restart computer.
3. Turn System Restore on.
4. Make sure, Windows Updates are current.
5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!
6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.
7. Run defrag at your convenience.
8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
9. Please, let me know, how is your computer doing.
BergerBerger
Posts: 47 +0
Broni, the point re: Trojans, can you check back & see if any of them were Trojans? You didn't mention they were.
BergerBerger
Posts: 47 +0
De-fragging. Working a lot better, thank you Broni. Really appreciate your help in this.
One last question. The help topic on bleepingcomputer.com (in how to avoid getting viruses in the first place), said to ensure you install a Firewall. I did have ZoneAlarm but took it out cos it was slowing browsing down so much. What do you suggest? As you know, I'm running AVG, and I do run Malwarebytes every so often
One last question. The help topic on bleepingcomputer.com (in how to avoid getting viruses in the first place), said to ensure you install a Firewall. I did have ZoneAlarm but took it out cos it was slowing browsing down so much. What do you suggest? As you know, I'm running AVG, and I do run Malwarebytes every so often
BergerBerger
Posts: 47 +0
ok, I've changed some passwords. I don't appear to have lost any money, so I must have got lucky!!!! PS I don't think I have Windows firewall running, can I install it?
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