BSOD BugCheck A, {fe7739a8, d0000002, 0, 80812e5b}

By johnisccp
Jun 14, 2011
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  1. I receive a BSOD on a server 2003 that is part of a cluster. The server rebooted itself and I am trying to figure out exactly what driver is causing this issue beside looking at the minidump (Caused By Driver : raspti.sys). That driver is so generic that could be using by any third party software. All the drivers and firmwares are up to date. The other node that have the same hardware and OS configuration so far does not experience this issue. This has happen only once. Is there a way to tell what exact application is causing this issue? I doubt that it is cause by windows OS only. I am thinking some third party software along with raspti.sys cause the BSOD.

    Dump File : Mini061111-01.dmp
    Crash Time : 6/11/2011 10:05:31 PM
    Bug Check String : IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x0000000a
    Parameter 1 : 0xfe7739a8
    Parameter 2 : 0xd0000002
    Parameter 3 : 0x00000000
    Parameter 4 : 0x80812e5b
    Caused By Driver : raspti.sys
    Caused By Address : raspti.sys+3d00
    File Description : PTI DirectParallel(R) mini-port/call-manager driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.0 (xpclient.010817-1148)
    Processor : 32-bit
    Crash Address : ntkrnlpa.exe+8c9eb
    Stack Address 1 : ntkrnlpa.exe+12e5b
    Stack Address 2 : ntkrnlpa.exe+f862
    Stack Address 3 : ntkrnlpa.exe+fc77
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini061111-01.dmp
    Processors Count : 16
    Major Version : 15
    Minor Version : 3790
    Dump File Size : 81,848

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Read the minidump and it is an 0xA error which are caused by either hardware or a driver attempting to address a higher IRQ Level than what it is designed for resulting in system crashes.

    It only cited a Windows OS driver and OS drivers are usually too general to be of much diagnostic help. raspti.sys (PTI DirectParallel(R) mini-port/call-manager driver) is a Windows OS driver.

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