BSOD IRQL not less or equal on Windows 7 Premium

By bastille
Jun 12, 2010
  1. Over the past few days I've gotten IRQL stop errors on my Alienware m15x several times. I've been using this new laptop for about 1 month and up till now everything was running perfectly fine.

    The errors seem to occur on a total random basis, once when I was gaming, and about 3, 4 times when I was doing mundane tasks. I don't recall having installed any new hardware/software lately. I've run system error check and memory diagnostics, they all turned out fine. I don't think it's a heat or ram issue as I can usually game for straight 8 to 9 hours without any problems, besides it also occurs when system is idle with virtually 0 cpu load.

    I'm running Win 7 Premium 64-bit by the way and would love to have an expert check this minidump file for me to determine the source of the error, as I suspect it's caused by driver-related issues.

    According to system event log, the error looks like this:

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000030, 0x0000000000000002, 0x0000000000000000, 0xfffff8800760d394).

    Here is the dump file:

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Your issue is with your Intel wireless driver netw5s64.sys.

    Since this is a prebuilt system go to your manufacture's website, find your exact mosel and update your wireless/NIC drivers from there.
  3. bastille

    bastille TS Rookie Topic Starter

    Thanks a lot. I updated the driver from the Intel website and the problem seems to be fixed.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Excellent! Thanks for the update.
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