BSOD, irql_not_less_or_equal

[Lemmy7003]

So yeah, I've had close to ten BSODs in the last two weeks, due to driver errors, I believe. I don't know what the problem is,but it's slowly driving me mad and I really need help.

 

[Lemmy7003]

[FONT=Segoe UI]WhoCrashed summary;[/FONT]

[FONT=Segoe UI]On Mon 18/11/2013 7:16:27 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\111813-22214-01.dmp
This was probably caused by the following module: [FONT=Segoe UI]netio.sys[/FONT] (NETIO+0x5538)
Bugcheck code: 0xA (0xFFFFFFFF9434C051, 0x2, 0x0, 0xFFFFFFFF82E7B7F3)
Error: [FONT=Segoe UI]IRQL_NOT_LESS_OR_EQUAL[/FONT]
file path: C:\Windows\system32\drivers\netio.sys
product: [FONT=Segoe UI]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI]Microsoft Corporation[/FONT]
description: Network I/O Subsystem
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time. [/FONT]

 

[Tmagic650]

What are you doing with the computer when the BSOD's are most likely to happen?

 

[Lemmy7003]

Sometimes they happned just when I was browsing wiki pages, sometimes when I'm watching youtube, and sometimes when I'm doing nothing at all.

 

[Tmagic650]

Use Memtest86 to test the memory:
http://www.memtest.org/
Download version 5.01. iso file to create a bootable DVD or CD that you start your computer with. Let Memtest86 run for 7 passes. No errors are allowed

 

[Lemmy7003]

According to the whocrashed report, it's a software problem, not a hardware.

On that note, is it possible to use memtest without using a cd/dvd? Because my laptop has no disk dirve.

 

[Route44]

That error code is almost always caused by faulty drivers (though on the rare occasion can be caused by mismatched memory). Also, netio.sys means Network Input Output and is a Windows driver for the internet networking but rarely are Windows drivers the cause. They more indicate that there is a problem rather than being the problem itself.

1. Have you installed or updated any drivers/software recently?
2. What security software are you running?

 

[Tmagic650]

According to the whocrashed report, it's a software problem, not a hardware.

On that note, is it possible to use memtest without using a cd/dvd? Because my laptop has no disk dirve.

You can use a flash drive if your computer supports booting from that kind of device

 

[Lemmy7003]

M

That error code is almost always caused by faulty drivers (though on the rare occasion can be caused by mismatched memory). Also, netio.sys means Network Input Output and is a Windows driver for the internet networking but rarely are Windows drivers the cause. They more indicate that there is a problem rather than being the problem itself.

1. Have you installed or updated any drivers/software recently?
2. What security software are you running?

The laptop that I'm using is from my school, so it has pre-installed security software - in this case Symentec Endpoint Protection. I haven't updated any drivers, and I'm unaware of installing any software that could cause this problem.

 

[Tmagic650]

Does your school have an IT department? You need to make sure that all the Windows Updates are applied to date

 

[Lemmy7003]

Does your school have an IT department? You need to make sure that all the Windows Updates are applied to date

Let's just say if I hand in my laptop, I won't be getting back for months. My school's IT guys are infamous for taking a long time to 'fix' laptops.

 

[Tmagic650]

So run Windows Update and include any optional updates. Doing this might help stop the BSOD's

 

[Lemmy7003]

All updates have been downloaded, now to wait and see if I get another BSOD. I'll post the error messages if it does happen again.

 

[Tmagic650]

Okay, we'll be here

 

[Lemmy7003]

Close to a month later, it happened again;

==================================================
Dump File : 121013-32978-01.dmp
Crash Time : 10/12/2013 5:59:28 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x8c5adbf2
Caused By Driver : NETIO.SYS
Caused By Address : NETIO.SYS+6bf2
File Description : Network I/O Subsystem
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415db
Stack Address 1 : NETIO.SYS+6bf2
Stack Address 2 : tcpip.sys+3fb32
Stack Address 3 : tcpip.sys+8e776
Computer Name :
Full Path : C:\Windows\Minidump\121013-32978-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 144,648
Dump File Time : 10/12/2013 6:00:36 PM
==================================================

Something intresting to note is that I have not been using utorrent very often in the last month; I used it last night and today, and now I get the crash. Is there a possibility that utorrent could be causing it?

 

[Tmagic650]

"Is there a possibility that utorrent could be causing it?"
Yes

 

[Lemmy7003]

"Is there a possibility that utorrent could be causing it?"
Yes

Would there be any particular reason Utorrent could be causing this? I was using utorrent for a while before all these crashes starting happening a few months ago.

 

[Tmagic650]

uTorrent use can open your computer to a lot of nasty malware. You computers security software could be reacting to the threats