Not sure if Im at the right place here.
I have my niece's laptop which Im trying to fix for her. It was having BSOD's (stop 0x0000001A) at startup, Windows update wouldnt work, cant create restore points and had 21 trojans and 186 pups (whatever they are). It is very slow to load programs as well.
What I have done.
sfc /scannow - Check disk - Defragged - run spybot/adaware/avg and microsoft malicious software removal tool until all came up clean. I have used the diagnostic tools in the CMOS on HDD and memory. I have run memtest86 v3.4 but it freezes on the second test. It did come up with 1700 errors. lol.
this is the system
. EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
Version EVEREST v5.30.1900
Benchmark Module 2.4.273.0
Homepage
Report Type Report Wizard [ TRIAL VERSION ]
Computer NAT-PC
Generator nat
Operating System Microsoft Windows Vista Home Premium 6.0.6002 (Vista RTM)
Date 2009-11-20
Time 09:41
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Computer Type ACPI x86-based PC (Mobile)
Operating System Microsoft Windows Vista Home Premium
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 7.0.6002.18005
DirectX DirectX 11.0
Computer Name NAT-PC
User Name nat
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-11-20 / 09:41
Motherboard:
CPU Type Mobile DualCore Intel Celeron T1600, 1666 MHz (10 x 167)
Motherboard Name Wistron 3612
Motherboard Chipset Intel Cantiga GL40
System Memory [ TRIAL VERSION ]
DIMM1: Micron 16HTF25664HY-667E1 2 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Insyde (09/04/08)
Display:
Video Adapter Mobile Intel(R) 4 Series Express Chipset Family (816740 KB)
Video Adapter Mobile Intel(R) 4 Series Express Chipset Family (816740 KB)
Monitor Chi Mei N156B3-L02 [15.6" LCD]
Multimedia:
Audio Adapter Conexant Cx20561 @ Intel 82801IB ICH9 - High Definition Audio Controller [A-3]
Audio Adapter Intel HDMI @ Intel 82801IB ICH9 - High Definition Audio Controller [A-3]
Storage:
IDE Controller Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
Storage Controller Microsoft iSCSI Initiator
Disk Drive TOSHIBA MK2552GSX ATA Device (250 GB, 5400 RPM, SATA-II)
Optical Drive Slimtype DVD A DS8A2S-A ATA Device
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
D: (NTFS) 9838 MB (1754 MB free)
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Mouse Synaptics PS/2 Port TouchPad
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-1F-16-44-F7-7A
Network Adapter Atheros AR5007 802.11b/g WiFi Adapter
Network Adapter Realtek PCIe FE Family Controller (10.1 [ TRIAL VERSION ])
Modem HDAUDIO Soft Data Fax Modem with SmartCP
Peripherals:
Printer Canon MP160 Printer.
I have managed to get windows update working and have updated to SP2 . I have used BiosAgentPlus which tells me my drivers are up to date.
Im about to go out and buy a new stick of RAM, just thought I would try here first incase its another issue.
many thanks
Brian
I have my niece's laptop which Im trying to fix for her. It was having BSOD's (stop 0x0000001A) at startup, Windows update wouldnt work, cant create restore points and had 21 trojans and 186 pups (whatever they are). It is very slow to load programs as well.
What I have done.
sfc /scannow - Check disk - Defragged - run spybot/adaware/avg and microsoft malicious software removal tool until all came up clean. I have used the diagnostic tools in the CMOS on HDD and memory. I have run memtest86 v3.4 but it freezes on the second test. It did come up with 1700 errors. lol.
this is the system
. EVEREST Ultimate Edition ]------------------------------------------------------------------------------------
Version EVEREST v5.30.1900
Benchmark Module 2.4.273.0
Homepage
Report Type Report Wizard [ TRIAL VERSION ]
Computer NAT-PC
Generator nat
Operating System Microsoft Windows Vista Home Premium 6.0.6002 (Vista RTM)
Date 2009-11-20
Time 09:41
--------[ Summary ]-----------------------------------------------------------------------------------------------------
Computer:
Computer Type ACPI x86-based PC (Mobile)
Operating System Microsoft Windows Vista Home Premium
OS Service Pack [ TRIAL VERSION ]
Internet Explorer 7.0.6002.18005
DirectX DirectX 11.0
Computer Name NAT-PC
User Name nat
Logon Domain [ TRIAL VERSION ]
Date / Time 2009-11-20 / 09:41
Motherboard:
CPU Type Mobile DualCore Intel Celeron T1600, 1666 MHz (10 x 167)
Motherboard Name Wistron 3612
Motherboard Chipset Intel Cantiga GL40
System Memory [ TRIAL VERSION ]
DIMM1: Micron 16HTF25664HY-667E1 2 GB DDR2-667 DDR2 SDRAM (5-5-5-15 @ 333 MHz) (4-4-4-12 @ 266 MHz) (3-3-3-9 @ 200 MHz)
BIOS Type Insyde (09/04/08)
Display:
Video Adapter Mobile Intel(R) 4 Series Express Chipset Family (816740 KB)
Video Adapter Mobile Intel(R) 4 Series Express Chipset Family (816740 KB)
Monitor Chi Mei N156B3-L02 [15.6" LCD]
Multimedia:
Audio Adapter Conexant Cx20561 @ Intel 82801IB ICH9 - High Definition Audio Controller [A-3]
Audio Adapter Intel HDMI @ Intel 82801IB ICH9 - High Definition Audio Controller [A-3]
Storage:
IDE Controller Intel(R) ICH9M/M-E Family 4 Port SATA AHCI Controller - 2929
Storage Controller Microsoft iSCSI Initiator
Disk Drive TOSHIBA MK2552GSX ATA Device (250 GB, 5400 RPM, SATA-II)
Optical Drive Slimtype DVD A DS8A2S-A ATA Device
SMART Hard Disks Status OK
Partitions:
C: (NTFS) [ TRIAL VERSION ]
D: (NTFS) 9838 MB (1754 MB free)
Total Size [ TRIAL VERSION ]
Input:
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard with HP QLB
Mouse Synaptics PS/2 Port TouchPad
Network:
Primary IP Address [ TRIAL VERSION ]
Primary MAC Address 00-1F-16-44-F7-7A
Network Adapter Atheros AR5007 802.11b/g WiFi Adapter
Network Adapter Realtek PCIe FE Family Controller (10.1 [ TRIAL VERSION ])
Modem HDAUDIO Soft Data Fax Modem with SmartCP
Peripherals:
Printer Canon MP160 Printer.
I have managed to get windows update working and have updated to SP2 . I have used BiosAgentPlus which tells me my drivers are up to date.
Im about to go out and buy a new stick of RAM, just thought I would try here first incase its another issue.
many thanks
Brian