hi everyone,
i have a problem with a user's PC. this is a newly bought HP desktop. originally i concluded the RAM and motherboard were faulty due to alot of different BSOD errors. to which i got HP support to replace both the motherboard and RAM. that was 1 week ago.
so far after replacement, a PAGE_FAULT_IN_NONPAGED_AREA still occurs when the user is using Outlook but only for a particular email. can the experts here please take a look @ my dump files and offer some advice? i'm afraid the HP support will not entertain me any more if i ask to change the RAM/mobo again.
thanks in advance.
regards,
tillug
i have a problem with a user's PC. this is a newly bought HP desktop. originally i concluded the RAM and motherboard were faulty due to alot of different BSOD errors. to which i got HP support to replace both the motherboard and RAM. that was 1 week ago.
so far after replacement, a PAGE_FAULT_IN_NONPAGED_AREA still occurs when the user is using Outlook but only for a particular email. can the experts here please take a look @ my dump files and offer some advice? i'm afraid the HP support will not entertain me any more if i ask to change the RAM/mobo again.
thanks in advance.
regards,
tillug