By Alxrocks90 · 9 replies
Sep 4, 2014
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  1. Hi there,
    I bought a computer around two years ago, ever since purchase I've had problems with BsoD appearing, usually when watching a film / playing a game. I was hoping if anyone could shed some light on the matter, please? As PCSpecialist said they couldn't find a fault with the machine after sending it back twice.

    Processor (CPU)
    Intel® Core™i7-2700k Quad Core (3.50GHz, 8MB Cache) + HD Graphics

    MotherboardASUS® P8Z68-V/GEN3: PCI-E 3.0 READY, SLI, CROSSFIREX***SPECIAL***
    Graphics Card3GB AMD RADEON™ HD7970 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable

    1st Hard Disk120GB INTEL® 520 SERIES SSD, SATA 6 Gb/s (upto 550MB/sR | 520MB/sW)
    2nd Hard Disk2TB WD CAVIAR BLACK WD2002FAEX, SATA 6 Gb/s, 64MB CACHE (7200rpm)
    3rd Hard Disk600GB VELOCIRAPTOR WD6000HLHX, SATA 6-Gb/s, 32MB CACHE (10,000rpm)


    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.
    Locale ID: 2057

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA800E6FBB30
    BCP3: FFFFFA800E6FBE10
    BCP4: FFFFF80003180270
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    Files that help describe the problem:

    Read our privacy statement online:

    Dump files:!220 had to zip them, sorry

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Minidump files have a .dmp extension. Select all the .dmp files and right-click sending the files to a compressed(zipped)folder. Upload this folder as a file here
  3. Alxrocks90

    Alxrocks90 TS Rookie Topic Starter

    There we go. These are the only two I currently have as I've just reformated, hoping it'd sort the problem.

    Many thanks again,

    Attached Files:

  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    Hard drive error. Try running this software. It will check your hard drive. Let you know if there are any problems with it.

    SeaTools | Seagate
  5. Alxrocks90

    Alxrocks90 TS Rookie Topic Starter

    Is there a way to use this without burning to a disc, my CD ROM drive doesn't have this function. :( Sorry
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    If you download sea tools for windows. You should be able to install it in to windows.
  7. Alxrocks90

    Alxrocks90 TS Rookie Topic Starter

    All passed SMART test
    My Cavier failed the SHORT DST test
    Currently running the Long generic Test
  8. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    I have a feeling your going to need a new hard drive in the future. You may want to back up any personal stuff. To dvd or flashdrive.
    Last edited: Sep 4, 2014
  9. Alxrocks90

    Alxrocks90 TS Rookie Topic Starter

    Is that literally all the problem has been all this time? So, I can just unplug it, haven't put much data back onto it since the reformat. So, so happy that I know this now. Really, thank you so much.
    Cobalt006 likes this.
  10. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +242

    Yes it seems that way. Your welcome.(y)
    Alxrocks90 likes this.

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