BSODs that has only started a few days ago - Windows 7

[jonn1178]

I have recently started getting BSODs. The only thing that has changed was the installation of AnyDVD, but it was not set to start on boot, so I am not sure if it is the actual cause.

I then thought that it might be Symantec Endpoint Protection, so I uninstalled it, performed a Windows Update, and then installed a trial of ESET Endpoint Security.

I also ran a mem test using memtest86+ and the ram seems to be fine.

However, the BSODs keep happening and often, multiple times a day.

The system is a Windows 7 Ultimate 64-bit with the latest windows updates.

I have attached the dump files. Any suggests appreciated

 

[Tmagic650]

Uninstall the trial ESET and install free MSE:
http://windows.microsoft.com/en-US/windows/security-essentials-download
Check the hard drive by going to Computer, right-click on the C drive. Select, properties, tools, check now. Put a check mark in both boxes to set a disk check on the next start up

 

[jonn1178]

Thank you for your reply TMagic Prior to posting my first post, I have already checked the hard drives and they did not seem to throw up any problems.

Did the dumps indicate that ESET is the cause of the problems?

Cheers

 

[Tmagic650]

Those 3rd party antivirus programs can interfere with the built-in Windows firewall and Windows Defender causing your kind of instability, so try MSE and see if the BSOD's stop

 

[jonn1178]

I removed all third party antivirus programs/firewalls and just ran with Windows firewall and Windows defender (did not install MSE).

However, I just got a BSOD for no apparent reason. Interestingly, there was no minidump file for that. What could be the problem?

Here's the 2 entries in the eventlog:

7:36:35 PM

System


- Provider
[ Name] EventLog

- EventID 6008
[ Qualifiers] 32768

Level 2

Task 0

Keywords 0x80000000000000

- TimeCreated
[ SystemTime] 2012-12-28T08:36:35.000000000Z

EventRecordID 124355

Channel System

Computer Computer

Security

- EventData

7:34:26 PM
‎28/‎12/‎2012


1232


DC070C0005001C00130022001A007A03DC070C0005001C00080022001A007A033C0000003C000000000000000000000000000000000000000100000000000000


Binary data:

In Words

0000: 000C07DC 001C0005 00220013 037A001A
0008: 000C07DC 001C0005 00220008 037A001A
0010: 0000003C 0000003C 00000000 00000000
0018: 00000000 00000000 00000001 00000000

In Bytes

0000: DC 07 0C 00 05 00 1C 00 Ü.......
0008: 13 00 22 00 1A 00 7A 03 .."...z.
0010: DC 07 0C 00 05 00 1C 00 Ü.......
0018: 08 00 22 00 1A 00 7A 03 .."...z.
0020: 3C 00 00 00 3C 00 00 00 <...<...
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 00 00 00 00 ........
0038: 01 00 00 00 00 00 00 00 ........

7:36:17 PM:

System


- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated
[ SystemTime] 2012-12-28T08:36:17.496421100Z

EventRecordID 124360

Correlation

- Execution
[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Computer

- Security
[ UserID] S-1-5-18

- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

 

[Tmagic650]

Are you over-clocking the motherboard? Set the bios to the default settings

 

[jonn1178]

Hi Tmagic,

No overclocking at all. Bios is the latest stable version and settings are all default.

 

[Tmagic650]

Must be a program issue. The errors are very vague. You have checked everything else. Are all the Windows Updates applied including all the optional updates?

 

[jonn1178]

Hi Tmagic650,

I have all the updates including optional ones.

I took out all the memory yesterday and clean them and the slots. So far, no crashes at all, although I haven't been doing stuff that will cause high load to the system. But I have a feeling it is fixed

Thanks for your help

 

[Tmagic650]

Okay you are welcome. Thanks for coming by