I'm trying to sort out my brothers Laptop which was working fine up to Fri 13th June.
He can send and receive email but cannot access the web. It is Windows Vista and Norton 360 - No new programs have been downloaded and no virus's that seem detectable.
A colleague talked me through Pinging a site, which it could do ok, but windows explorer just keeps coming back with web page unavailable but confirms that the wi-fi connection is fine.
Any suggestions please
He can send and receive email but cannot access the web. It is Windows Vista and Norton 360 - No new programs have been downloaded and no virus's that seem detectable.
A colleague talked me through Pinging a site, which it could do ok, but windows explorer just keeps coming back with web page unavailable but confirms that the wi-fi connection is fine.
Any suggestions please