Canon printer error 5700 on S400 printer

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Tedster

Posts: 5,746   +14
My trusty old Canon printer S400 finally has decided to act up and quit on me after several years. I am getting an Error 5700 when I attempt to print to it. I can not locate what this error means.

If someone knows, I'd appreciate it.
 

howard_hopkinso

Posts: 21,238   +17
I don`t know what the error means, but have you tried uninstalling then reinstalling the printer?

Check the cables for damage and connection.

If this doesn`t work then maybe a new printer is in order.

Regards Howard :D
 

Tedster

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yes. I've unplugged the cable, reseated the print head, disconnected the printer cable and reconnected.

Canon web site is no help. I will have to call tech support tomorrow.

Hate to buy a new printer. This one was really good and worked great for many years.
 

howard_hopkinso

Posts: 21,238   +17
Hi Tedster.

You didn`t say whether you had uninstalled reinstalled the printer.

Yes Canon have a reputation for being excellent printers. I have a Canon smartbase mp360 all in one and its great.

I hope you get you problem sorted out soon.

Regards Howard :) :)
 

Tedster

Posts: 5,746   +14
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YES. I did reinstall the drivers. Same error. I'm calling canon tomorrow. Hopefully I'll get an answer.
I noticed they're not selling the S series anymore.
 

howard_hopkinso

Posts: 21,238   +17
Hey Tedster. I`ve just found the error codes for your printer. Unfortunately there doesn`t appear to be a code 5700. Look HERE

Regards Howard :grinthumb
 

Tedster

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  • #7
I called Canon. A 5700 error means the paper sensor is not working. I called a local authorized repair place and it would cost more to repair it than replace it.

I'm buying a new printer today.

Thanks for the help.
 

howard_hopkinso

Posts: 21,238   +17
Tedster said:
I called Canon. A 5700 error means the paper sensor is not working. I called a local authorized repair place and it would cost more to repair it than replace it.

I'm buying a new printer today.

Thanks for the help.
You`d have thought that the error code would`ve been with the rest of them.

Oh well, enjoy your new printer.

BTW Happy birthday mate. I hope you have a good one.

Regards and best wishes Howard
 

Tedster

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I looked at an IP3000 and and IP4000 in the store. Neither had a parallel port, only USB. Also they didn't include the USB cable in the box which I thought was very cheap of Canon to do so. So I went with an i860. I wanted to resure my parallel printer cord and USB is getting out of hand - heck everything has it these days.

The only difference between the ip4000 and ip3000 was about $50 and 2 pages more per minute. I don't need wireless printing so I wasn't looking for that feature.

My father had an i560 that I bought for him years ago, it was pretty quick. I liked the speed it had. I also like Canon printers. I would never buy an HP, the ink prices are obscene, they print slow, and refilling their ink tanks are a royal pain in the ***, not to mention messy. Lexmarks were out of the question, their reliability is very poor.



---------------
ah yes, a year older and year wiser! Thanks for the greetings.
The wopping 36! :grinthumb


I went ahead and purchased the i860 at the Army PX.
 

RealBlackStuff

Posts: 6,452   +3
As an aside, I bought my IP4000 in Switzerland. It has both parallel and USB, plus it has a tray + software for printing (labels) directly on CD/DVDs.
There must be differences between US and European versions.
I paid €125.- ($151.-) for mine.
In ROI (RipOffIreland) I would have had to pay €195.-($236.-)!
 

Tedster

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Mine didn't come with a tray. The double sided feeded is also an extra purchase.
I bought mine for $114, but then again it was an i860

The IP4000 they wanted $145 for.
I couldn't justify $50 more
 

tdeg

Posts: 109   +0
Papersensor should be easy enough to replace.

You might be able to find an old broken printer just like yours somewhere and just steal the sensor.
 

Tedster

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I already bought a new one. I figured it was 4 years old and time to upgrade. I'm selling the old one on ebay for $1

I called a Canon repair place and just to get an estimate would be $60. I bought the new i860 for $114.
I have no idea how much a paper sensor would cost or where exactly it is located on the printer.
 
P

phu

A 5700 error means the paper sensor is not working
thanks that helped!

if you open your printer, my one (bjc-8200) has little marks pointing to where to push with the screwdriver (I had to remove only 3 screws, the rest of the mechanical connections is all click-style), you find the electronics in the center (where the switches and leds are placed). remove its cover as well and in my case I found a little piece of paper from a previous paper jam, which was stuck in front of the paper sensor. That paper made the sensor blind and caused the error. Now everything works fine again.
 
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