Hey everyone. I am trying to complete all the 8 steps to post the logs. I successfully installed HiJack This, CCleaner and Malware Bytes, but when trying to install SuperAntispyware and update Java, I get a message saying "System Admin. has set policies against the installation." I am signed in to the admin. account and haven't set up any policy. I even looked up this problem and someone suggested downloading a windows installer fix. However I got the same message when doing so. Please help - anybody. I'm getting desperate.
Hey thank you so much for helping. I actually got the Java update and installed SAS (this was possible only after I ran Malware bytes. So I am waiting for the SAS log and then the Hijack log. Should I run Malware again and get a new log or just use the same one as before SAS and the Java update were made available?
Alright I have done the scans for each program but when I try to open the log for the SAS it freezes note pad. It doesn't do it for the other 2 though. I did however make the log for hijack without clicking next in sas to remove and quarantine them. (I don't know if it matters.) I will post the logs in my next reply. My question is should I click next to remove and quarantine in SAS and Hijack without getting a og from SAS?
Here are the 2
Hey sorry about that, I will continue here. I ran the Malware a few times like you said and updated each time with all programs before scanning. You were right it did frre up sas. Here are the new logs including 3 Malware ones. Thanks!
Hey thank you so much for helping. I actually got the Java update and installed SAS (this was possible only after I ran Malware bytes. So I am waiting for the SAS log and then the Hijack log. Should I run Malware again and get a new log or just use the same one as before SAS and the Java update were made available?
Alright I have done the scans for each program but when I try to open the log for the SAS it freezes note pad. It doesn't do it for the other 2 though. I did however make the log for hijack without clicking next in sas to remove and quarantine them. (I don't know if it matters.) I will post the logs in my next reply. My question is should I click next to remove and quarantine in SAS and Hijack without getting a og from SAS?
Here are the 2
Hey sorry about that, I will continue here. I ran the Malware a few times like you said and updated each time with all programs before scanning. You were right it did frre up sas. Here are the new logs including 3 Malware ones. Thanks!