CD drive unable to read computer program disks

By whoopimonster
Apr 23, 2010
  1. Hey all,

    I'm having an issue with my CD/DVD Drive. The drive can read both CDs and DVDs but it is unable to read computer program disks such as the Windows XP disk or Nortons 360 disk.

    Is this a software or hardware problem?
    If a software issue, how would I be able to fix the problem?

  2. mailpup

    mailpup TS Special Forces Posts: 7,186   +469

    What exactly happens when you try? Are you able to right click on the CD/DVD drive with the disk inserted and select Explore?
  3. whoopimonster

    whoopimonster TS Rookie Topic Starter

    when a program disk is in there, the CD/DVD drive doesn't recognise that there is a disk in there.
    You can't explore it because it says there is no CD/DVD.
  4. mailpup

    mailpup TS Special Forces Posts: 7,186   +469

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