The Issue(s)
After further investigation kritius is correct in saying we need to "
move with the times" and look at HJT logs as possibly a first reference only (simple small logs)
But OTL is now preferred
That being said, it has been discussed that HJT may commonly
miss known malwares entries, this generally because the malware makers themselves have found ways to bypass this simple log and entries, plus because OTL is more thorough and, well, better.
Another concern is the now "Code" proposal (that by the sounds of it, can have an extended character amount placed on it). But then I read a recent thread with Bobbye supporting, repeatedly trying to help the OP paste in the logs, of which the simple task of Copy/Paste is beyond the OP. So to ask the OP to then select "Code" and not "Quote" and not directly "Paste" into a message, is just going to make an even more of a headache, for supporting Users who do not know.
Then we have the issue (yes it still goes on) that links are not allowed by new members with extremely low post count (ie 1 post) But these logs also show specific URLs in the log, which will then
vanish if the OP pastes their log in, or will error message the OP with "Not enough posts"
Then we have the BBCode issue that is not in line with OTL, and will show all these entries of color=(some number) or [noparse]
some text[/noparse] That just looks annoying, and makes a log that more difficult to read
Oh and we still have the limit on character length presently
And, as stated by jobeard and LookinAround, basically these Log Posts, are going to fill a Thread and possibly (likely) have many of these Log Posts (pasted in) during the course of the thread. Let alone others posting in their logs, essentially
hijacking a thread, possibly making it even confusing for the OP.
So....
The fix?
Is TechSpot willing to take all this on?
And if so, then there may be more than one change (as above)
And if not, then should we just do minimal help with continuing with HJT logs, and basically get the OP to a possible workable stage before sending them somewhere else for more attention
And if not at all, then maybe no Malware removal at TechSpot.
Regarding the last point above. I do believe there is a place for Malware support, else many BSoD posts and Windows posts, and really every forum post, may have no where to go if Malware is suspected.
Oh, regarding why Paste in the first place, "
what do you need to do"? (as asked by LookinAround)
Well it seems that pasted logs are easier diagnosed, by tools such as
THIS, and will also allow support not to even log on to originally review the logs.
So this is a dilemma.
The real fix?
Keep it the same as it is
But posts logs can be pasted, across 1 or 2 posts
Larger posts > attached
Although I can already see the confusion in that too
Edit: Oh, I mean that's where we are at right now!
Edit2:
Lets just go with kritius original idea/request and allow posts to have larger character post count in the Malware removal forum
Anyway, that's what he asked for to begin with
How about that Julio?
ie No Code box, just extension on character amount kritius mentioned: 250,000
