I have a Compaq Presario R4000 notebook computer. I have had it for about two years and so far have not had any problems with it. Last night I was using Adobe Encore when the program froze, I shut off my computer manually (by holding down the power button) and whenever I try to turn it on now I am unable to.
I am greeted with the error message "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."
I am given the options of starting in Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, or Last Known Good Configuration (your most recent setting that worked).
None of these options yield any success, so I turned to the Operations Recovery disc.
When I attempt to run the Microsoft Windows XP Recover Console it does not seem to work, and I am greeted by a black screen with "Microsoft Windows XP Recover Console. The Recovery COnsole Provides system repair and recover functionality. Type EXIT to quit the Recovery Console and restart the computer." There is a line with the prompt "C:\>", when I type "exit", it quits the console and I return to the blue screen, typing exit seems to be my only option at this screen as nothing else happens.
If I take the route through which I would reinstall Windows XP, it tells me that I have a partition (Partition1) with 95700 MB free (roughly the size of my harddrive). However, to go this route seems to require reformatting of my hard drive, and the loss of data which I would very much prefer to keep.
I would highly appreciate any suggestions you could make regarding this matter.
Cheers.
I am greeted with the error message "We apologize for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this."
I am given the options of starting in Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, or Last Known Good Configuration (your most recent setting that worked).
None of these options yield any success, so I turned to the Operations Recovery disc.
When I attempt to run the Microsoft Windows XP Recover Console it does not seem to work, and I am greeted by a black screen with "Microsoft Windows XP Recover Console. The Recovery COnsole Provides system repair and recover functionality. Type EXIT to quit the Recovery Console and restart the computer." There is a line with the prompt "C:\>", when I type "exit", it quits the console and I return to the blue screen, typing exit seems to be my only option at this screen as nothing else happens.
If I take the route through which I would reinstall Windows XP, it tells me that I have a partition (Partition1) with 95700 MB free (roughly the size of my harddrive). However, to go this route seems to require reformatting of my hard drive, and the loss of data which I would very much prefer to keep.
I would highly appreciate any suggestions you could make regarding this matter.
Cheers.
