Completed 8-Step Removal

By MIghtyMauz · 7 replies
Apr 21, 2009
  1. I found this site when googling for info on the Common Folder/helper.sig and helper.dll at startup issue. Avira (which I downloaded and ran before the 8 steps) got rid of helper.dll, and after the 8 steps, helper.sig was removed also, but now there's an error when I start-up, telling me it can't find the .dll file, although this doesn't seem to be causing any actual problems. Also, the computer has just been generally sluggish as of late and I wanted to see if there's anything else I might need to do. Thanks for your help!
  2. touch

    touch TS Rookie Posts: 978

    Hello MIghtyMauz

    Please download Combofix:

    And save to the desktop.

    Close all other browser windows.

    Please connect all your external hard drive/flash drive before running Combofix, if you have any

    Double-click on the combofix icon found on your desktop.

    Please note, that once you start combofix you should not click anywhere on the combofix window as it can cause the program to stall. In fact, when combofix is running, do not touch your computer at all and just take a break as it may take a while for it to complete.

    Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please attach it to your next post
  3. MIghtyMauz

    MIghtyMauz TS Rookie Topic Starter

    Thank you for your reply. I truly appreciate your assistance.

    I have attached the ComboFix log to this post. For the record, the aforementioned helper.dll error that had popped up did not show up on this restart, but the Common folder still did, albeit empty.

    Thank you again.

    Attached Files:

  4. touch

    touch TS Rookie Posts: 978


    Open notepad and copy/paste the text in the quotebox below into it:

    Save this as:

    Refering to the picture above, drag CFScript into ComboFix.exe

    Then attach fresh combofix log.
  5. MIghtyMauz

    MIghtyMauz TS Rookie Topic Starter

    Done and done. Log attatched.

    Common folder also no longer seems to pop up on restart. I take that to be a good thing?
  6. touch

    touch TS Rookie Posts: 978

    Clean log, yes it is good it don´t pop up :)

    How are things running now ?
  7. MIghtyMauz

    MIghtyMauz TS Rookie Topic Starter

    Everything seems to be running smoothly, no sign of any problems. Thank you agian for all of your help. :)
  8. touch

    touch TS Rookie Posts: 978

    That´s good news It was My pleasure to help :)

    You should Create a New Restore Point to prevent possible reinfection from an old one.
    The easiest and safest way to do this is:
    Go to Start > All Programs > Accessories > System Tools > System Restore
    Select Create a restore point, and Ok it.
    Next, go to Start > Run and type in cleanmgr
    Select the More options tab
    Choose the option to clean up system restore and OK it.

    This will remove all restore points except the new one you just created.

    Please download OTCleanIt
    Save it to desktop.
    Please note. It will NOT remove Mbam, Ccleaner and SuperAntispyware.

    To learn more about how to protect yourself while on the internet, please read Tony Klein´s guide:
    How did I get infected in the first place

    If you have any comments or questions, feel free to post back.

    Otherwise, keep safe :wave:
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