hello everybody.
i'm sorry my first post here is about a problem, but i need help, thank you in advance. (i've read other posts related to crashes and freezes but there is no situation similar to mine as far i could read.)
my computer (Windows XP) randomly first freezes and immediately after (3-5 sec.) crashes. it usually happens while typing (emails, but also writing programs like word and writing pad) but it has occured under other circumstances too now. (hope i can get to the end of this post .
at the point of freezing i get a not-too-thinck black horizontal line across the screen, then immediately the screen goes black although pc continues running (can hear the sound of the engine). no blue screen. i am unable to perform any commands (it wouldn't answer), not even rebooting, so i have to unplug the main cable, plug again and then reboot again. no error message upon restarting.
i have very recently gone through extensive virus/malware hunting and i don't think this is the case.
any comments appreciated but please be patient and clear, pc world is not exactly my strong point.
thanks,
laika
i'm sorry my first post here is about a problem, but i need help, thank you in advance. (i've read other posts related to crashes and freezes but there is no situation similar to mine as far i could read.)
my computer (Windows XP) randomly first freezes and immediately after (3-5 sec.) crashes. it usually happens while typing (emails, but also writing programs like word and writing pad) but it has occured under other circumstances too now. (hope i can get to the end of this post .
at the point of freezing i get a not-too-thinck black horizontal line across the screen, then immediately the screen goes black although pc continues running (can hear the sound of the engine). no blue screen. i am unable to perform any commands (it wouldn't answer), not even rebooting, so i have to unplug the main cable, plug again and then reboot again. no error message upon restarting.
i have very recently gone through extensive virus/malware hunting and i don't think this is the case.
any comments appreciated but please be patient and clear, pc world is not exactly my strong point.
thanks,
laika