Computer restarts out of the blue

Try Zipping it. From the explorer screen, right click the file, and select add to archive. It should then Zip the file, and bring it under the max of 200kb.
 
8/13/2010 8:38:52 PM EventLog Information None 6006 N/A HOME-BBJGUSWY79 The Event log service was stopped.
8/13/2010 8:38:14 PM Tcpip Information None 4201 N/A HOME-BBJGUSWY79 The system detected that network adapter \DEVICE\TCPIP_{2B557552-00D2-4FE9-A804-D008562FA8FF} was connected to the network, and has initiated normal operation over the network adapter.
8/13/2010 8:38:09 PM bcm4sbxp Information None 9 N/A HOME-BBJGUSWY79 Broadcom 440x 10/100 Integrated Controller: Network controller configured for 100Mb full-duplex link.
8/13/2010 9:46:56 AM BROWSER Information None 8033 N/A HOME-BBJGUSWY79 The browser has forced an election on network \Device\NetBT_Tcpip_{2B557552-00D2-4FE9-A804-D008562FA8FF} because a master browser was stopped.
8/13/2010 9:46:53 AM Tcpip Information None 4202 N/A HOME-BBJGUSWY79 The system detected that network adapter \DEVICE\TCPIP_{2B557552-00D2-4FE9-A804-D008562FA8FF} was disconnected from the network, and the adapter's network configuration has been released. If the network adapter was not disconnected, this may indicate that it has malfunctioned. Please contact your vendor for updated drivers.
8/13/2010 9:46:47 AM bcm4sbxp Warning None 4 N/A HOME-BBJGUSWY79 Broadcom 440x 10/100 Integrated Controller: The network link is down. Check to make sure the network cable is properly connected.
8/13/2010 8:24:00 AM Tcpip Warning None 4226 N/A HOME-BBJGUSWY79 TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
8/13/2010 4:24:56 AM Tcpip Warning None 4226 N/A HOME-BBJGUSWY79 TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.
8/13/2010 3:11:42 AM DCOM Error None 10005 HOME-BBJGUSWY79\Owner HOME-BBJGUSWY79 "DCOM got error ""The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. "" attempting to start the service upnphost with arguments """" in order to run the server:
{204810B9-73B2-11D4-BF42-00B0D0118B56}"
8/13/2010 3:00:23 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Help and Support service entered the running state.
8/13/2010 3:00:22 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Help and Support service was successfully sent a start control.
8/13/2010 2:52:15 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The IS360service service entered the stopped state.
8/13/2010 2:52:01 AM Service Control Manager Information None 7035 HOME-BBJGUSWY79\Owner HOME-BBJGUSWY79 The IS360service service was successfully sent a stop control.
8/13/2010 2:34:53 AM sr Error None 1 N/A HOME-BBJGUSWY79 The System Restore filter encountered the unexpected error '0xC000011E' while processing the file 'iTunes.lnk' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
8/13/2010 2:34:21 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Windows Image Acquisition (WIA) service entered the running state.
8/13/2010 2:34:18 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Windows Image Acquisition (WIA) service was successfully sent a start control.
8/13/2010 2:27:20 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Windows Installer service entered the stopped state.
8/13/2010 2:15:26 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Windows Installer service entered the running state.
8/13/2010 2:15:25 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Windows Installer service was successfully sent a start control.
8/13/2010 2:06:14 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service entered the stopped state.
8/13/2010 2:06:14 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Application Layer Gateway Service service entered the running state.
8/13/2010 2:06:14 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Application Layer Gateway Service service was successfully sent a start control.
8/13/2010 2:06:12 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The iPod Service service entered the running state.
8/13/2010 2:06:12 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Remote Access Connection Manager service entered the running state.
8/13/2010 2:06:12 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 2:06:10 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The iPod Service service was successfully sent a start control.
8/13/2010 2:06:08 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service entered the running state.
8/13/2010 2:06:08 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Network Location Awareness (NLA) service entered the running state.
8/13/2010 2:06:08 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Network Location Awareness (NLA) service was successfully sent a start control.
8/13/2010 2:06:08 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service was successfully sent a start control.
8/13/2010 2:06:06 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Remote Access Connection Manager service was successfully sent a start control.
8/13/2010 2:06:06 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Telephony service entered the running state.
8/13/2010 2:06:06 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Fast User Switching Compatibility service entered the running state.
8/13/2010 2:06:05 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Fast User Switching Compatibility service was successfully sent a start control.
8/13/2010 2:06:05 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Terminal Services service entered the running state.
8/13/2010 2:06:00 AM Service Control Manager Error None 7000 N/A HOME-BBJGUSWY79 The MCSTRM service failed to start due to the following error:
The system cannot find the file specified.
8/13/2010 2:06:00 AM Service Control Manager Error None 7000 N/A HOME-BBJGUSWY79 The Icatch(IV) Video Camera Device service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
8/13/2010 2:06:00 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 2:06:00 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 2:06:00 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 2:05:37 AM SNMP Information None 1001 N/A HOME-BBJGUSWY79 The SNMP Service has started successfully.
8/13/2010 2:05:00 AM bcm4sbxp Information None 9 N/A HOME-BBJGUSWY79 Broadcom 440x 10/100 Integrated Controller: Network controller configured for 100Mb full-duplex link.
8/13/2010 2:04:57 AM redbook Information None 10 N/A HOME-BBJGUSWY79 This drive has not been shown to support digital audio playback.
8/13/2010 2:04:57 AM redbook Information None 10 N/A HOME-BBJGUSWY79 This drive has not been shown to support digital audio playback.
8/13/2010 2:05:12 AM EventLog Information None 6005 N/A HOME-BBJGUSWY79 The Event log service was started.
8/13/2010 2:05:12 AM EventLog Information None 6009 N/A HOME-BBJGUSWY79 Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
8/13/2010 1:45:01 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The iPod Service service entered the running state.
8/13/2010 1:45:01 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The iPod Service service was successfully sent a start control.
8/13/2010 1:44:36 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service entered the stopped state.
8/13/2010 1:44:29 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service entered the running state.
8/13/2010 1:44:29 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The IMAPI CD-Burning COM Service service was successfully sent a start control.
8/13/2010 1:44:29 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Remote Access Connection Manager service entered the running state.
8/13/2010 1:44:21 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Remote Access Connection Manager service was successfully sent a start control.
8/13/2010 1:44:21 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Telephony service entered the running state.
8/13/2010 1:44:01 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Fast User Switching Compatibility service entered the running state.
8/13/2010 1:44:01 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Fast User Switching Compatibility service was successfully sent a start control.
8/13/2010 1:37:59 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Background Intelligent Transfer Service service entered the running state.
8/13/2010 1:37:59 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Background Intelligent Transfer Service service was successfully sent a start control.
8/13/2010 1:37:30 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Terminal Services service entered the running state.
8/13/2010 1:37:29 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Terminal Services service was successfully sent a start control.
8/13/2010 1:37:19 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Application Layer Gateway Service service entered the running state.
8/13/2010 1:37:19 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Application Layer Gateway Service service was successfully sent a start control.
8/13/2010 1:37:18 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 1:37:17 AM Service Control Manager Information None 7036 N/A HOME-BBJGUSWY79 The Network Location Awareness (NLA) service entered the running state.
8/13/2010 1:37:17 AM Service Control Manager Information None 7035 NT AUTHORITY\SYSTEM HOME-BBJGUSWY79 The Network Location Awareness (NLA) service was successfully sent a start control.
8/13/2010 1:37:12 AM Service Control Manager Error None 7000 N/A HOME-BBJGUSWY79 The MCSTRM service failed to start due to the following error:
The system cannot find the file specified.
8/13/2010 1:37:12 AM Service Control Manager Error None 7000 N/A HOME-BBJGUSWY79 The Icatch(IV) Video Camera Device service failed to start due to the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
8/13/2010 1:37:12 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 1:37:12 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 1:37:12 AM Service Control Manager Error None 7005 N/A HOME-BBJGUSWY79 The LoadUserProfile call failed with the following error:
The system has attempted to load or restore a file into the registry, but the specified file is not in a registry file format.
8/13/2010 1:37:01 AM SNMP Information None 1001 N/A HOME-BBJGUSWY79 The SNMP Service has started successfully.
8/13/2010 1:36:18 AM bcm4sbxp Information None 9 N/A HOME-BBJGUSWY79 Broadcom 440x 10/100 Integrated Controller: Network controller configured for 100Mb full-duplex link.
8/13/2010 1:36:15 AM redbook Information None 10 N/A HOME-BBJGUSWY79 This drive has not been shown to support digital audio playback.
8/13/2010 1:36:15 AM redbook Information None 10 N/A HOME-BBJGUSWY79 This drive has not been shown to support digital audio playback.
8/13/2010 1:36:35 AM EventLog Information None 6005 N/A HOME-BBJGUSWY79 The Event log service was started.
8/13/2010 1:36:35 AM EventLog Information None 6009 N/A HOME-BBJGUSWY79 Microsoft (R) Windows (R) 5.01. 2600 Service Pack 3 Uniprocessor Free.
 
You only posted one day's logs.

Anyway, there are several recorded instances stating errors while attempting to load your user profile. First of all, please run CCleaner, to clean out any registry errors etc.

Do you have any other user account available, if so, try logging in using that account and see whether the pattern is repeated.
 
You only posted one day's logs.

Anyway, there are several recorded instances stating errors while attempting to load your user profile. First of all, please run CCleaner, to clean out any registry errors etc.

Do you have any other user account available, if so, try logging in using that account and see whether the pattern is repeated.


I could only copy and paste a certain amount of letters in one post so i had to work it down just to the day that it last happened was the reason i only posted one day.


I run CCleaner every day to clean out registry errors.


I did recently create a limited account because i was told i should use it because it would be more secure, i also added passwords to both the accounts on my computer. I haven't really used the limited account though since i discovered it was like starting over from scratch.
 
I usually do not tie-up my data with any specific user account, that allow me to move to any user at any given time, and I've been doing this for years. How do I do it? Simple, I keep my data on either a separate HDD or partition (according to situation). For example, My Documents (in XP) and username folder in Win7 on desktop screen can be linked to any folder anywhere on an HDD parition.

Anyway that is another topic, I just shared it because you only need to set it up once, and forget whatever happens to OS (as long as your hard drive is ok, or you backup).

For testing purpose, switch to your limited user account and see how your system behaves.
 
I usually do not tie-up my data with any specific user account, that allow me to move to any user at any given time, and I've been doing this for years. How do I do it? Simple, I keep my data on either a separate HDD or partition (according to situation). For example, My Documents (in XP) and username folder in Win7 on desktop screen can be linked to any folder anywhere on an HDD parition.

Anyway that is another topic, I just shared it because you only need to set it up once, and forget whatever happens to OS (as long as your hard drive is ok, or you backup).

For testing purpose, switch to your limited user account and see how your system behaves.


It restarted twice today back to back. I went and looked under the properties of the last two errors and it said something like " load user profile call failed: attempt to load or restore a file into the registry but specified file is not in registry format".

How could that happen? It didn't specify what file or really give any detail.
 
Yes I noticed that earlier as well, and that was one reason I asked you to switch to using limited user account temporarily.
 
I am suspecting the registry hives related to this user profile may have corrupted. Have you tried using the limited user account you mentioned? If this error is not reported with that account, it is certain that user profile of account in question is corrupted/damaged.

If you can still log on with that account, please copy (or move) your data to some other location, including documents, media files, emails or any other files you may have.

Once that is done reboot, and log into safe mode, log in with Administrator account, then open my computer, then open C: drive, and go to folder 'Documents and Settings', then select the user account in question and delete the folder. Now reboot your computer and logon with the user account you were using, it should recreate the profile of this user, however, you need to make necessary settings again e.g. like Pop3 mail account, or desktop shortcuts etc..
 
I am suspecting the registry hives related to this user profile may have corrupted. Have you tried using the limited user account you mentioned? If this error is not reported with that account, it is certain that user profile of account in question is corrupted/damaged.

If you can still log on with that account, please copy (or move) your data to some other location, including documents, media files, emails or any other files you may have.

Once that is done reboot, and log into safe mode, log in with Administrator account, then open my computer, then open C: drive, and go to folder 'Documents and Settings', then select the user account in question and delete the folder. Now reboot your computer and logon with the user account you were using, it should recreate the profile of this user, however, you need to make necessary settings again e.g. like Pop3 mail account, or desktop shortcuts etc..



Yeah i can log into both accounts. I logged on to the limited account and checked the system log but how do i know what errors are for what account?
 
You can try to compare logs in the specific time frame when you get the error. But anyway, my main concern is that 'do you get any such errors with the other user account?' If not, there is no other relatively easy way but to do what I said in my previous post.
 
Also when i do a stand by lately and come back everything i had open is gone and its like i just started my computer up or when i come back it says there was an error and such and such program had to close.

Can you tell me what is exactly limited about the other account?
 
Also when i do a stand by lately and come back everything i had open is gone

Ok that sound suspicious to me, please go to Virus and Malware Removal forum, follow their 8 steps, then post your logs for analysis, just to make sure that your computer is not infected by anything at all.

Also, I am still awaiting for my answer.

Now to your question, limited user account mean the user has restricted access to core OS functions, the user can however, use computer just as normally, run various software etc., but can't install anything or for that matter make any change to the way OS behaves etc.
 
Ok that sound suspicious to me, please go to Virus and Malware Removal forum, follow their 8 steps, then post your logs for analysis, just to make sure that your computer is not infected by anything at all.

Also, I am still awaiting for my answer.

Now to your question, limited user account mean the user has restricted access to core OS functions, the user can however, use computer just as normally, run various software etc., but can't install anything or for that matter make any change to the way OS behaves etc.


The link on that page said the you could install program but it would ask for your password is that correct? It will be awhile before i can start using the limited account i will have to start from scratch and get everything set up like the other account.
 
Yes you need administrator account password for installation of various tools you need to produce the required logs. Also please be patient, as Virus and Malware forum is very busy place so you may have to wait for a while to get response.

No problem, I'll wait for your feedback.
 
Yes you need administrator account password for installation of various tools you need to produce the required logs. Also please be patient, as Virus and Malware forum is very busy place so you may have to wait for a while to get response.

No problem, I'll wait for your feedback.



Ive been working on the other account a little bit and not everything from the owner account is on the limited one. I moved some files from the owner account to the limited one but when i tried to install the programs it says something about logging into administrator account like you said but i don't know how to do that. I checked the system log and not sure if it was talking about the usb flash drive i used but the first 30 to 40 logs were errors in the limited account and it said something about a "bad block".


Also could one of the problems from before have been where i was switching between accounts without logging out?
 
No that shouldn't cause any issues at all, I am at work atm, and will reply back in detail when I get some free time. I am unsure what it means by 'bad block', but to be on the safer side, can you please download diagnostic tool from your hard disk manufacturer's site and check your disk by testing it thoroughly with it (all manufacturer's provide such tool).

Edit:
if you don't know your hard drive's make, download PC Wizard, install it and get the required information about your HDD.

Lastly, if a program is already installed on your PC, you do not need to reinstall it when you login with another user account (even if the Shortcut/Icon is not available you can simply create one). By the way which programs you want to install?
 
No that shouldn't cause any issues at all, I am at work atm, and will reply back in detail when I get some free time. I am unsure what it means by 'bad block', but to be on the safer side, can you please download diagnostic tool from your hard disk manufacturer's site and check your disk by testing it thoroughly with it (all manufacturer's provide such tool).

Edit:
if you don't know your hard drive's make, download PC Wizard, install it and get the required information about your HDD.

Lastly, if a program is already installed on your PC, you do not need to reinstall it when you login with another user account (even if the Shortcut/Icon is not available you can simply create one). By the way which programs you want to install?



I think that's what the error was because i had my usb drive in when i started my computer the next time and it ran a check disk on F drive and now this time there weren't any errors in my log on that account.


Only some of the programs are already installed on the other account but when i try to use them it says something about administrative account and it wont let me open them.

I want to install google chrome, cc cleaner, file hippo, revo uninstaller and some other programs. Some of the ones it wont let me use when i tried to open them were Quicktime player and Smart Defrag.


Say for instance i want to run a defrag do i have to do that for both accounts now?
 
Say for instance i want to run a defrag do i have to do that for both accounts now?

Short answer is No.

As I earlier said you can simply create shorts for the software you already have on your PC, e.g. Chrome, it should be in e.g. C:\Program Files\Chrome, so Right Click on empty area of desktop, then go to new, and to Shortcut, browse to Chrome's folder in C:\Program files\Chrome and select its executing file i.e. Chrome.exe, then Click Next, Give it whatever name you want to give, and click finish. Repeat the same process of other programs as well.

I am assuming here that you have already install Chrome, CCleaner, file hippo, revo etc. with other account.

Just to make sure your OS partition is ok please do this:

1. Go to Start, Programs
2. Accessories
3. Right Click on 'Command Prompt'
4. Select 'Run as Administrator'
5. type chkdsk /r and press enter

It should run when you next time boot your PC, and check and repair any issues with your OS partition's file structures.
 
Say for instance i want to run a defrag do i have to do that for both accounts now?

Short answer is No.

As I earlier said you can simply create shorts for the software you already have on your PC, e.g. Chrome, it should be in e.g. C:\Program Files\Chrome, so Right Click on empty area of desktop, then go to new, and to Shortcut, browse to Chrome's folder in C:\Program files\Chrome and select its executing file i.e. Chrome.exe, then Click Next, Give it whatever name you want to give, and click finish. Repeat the same process of other programs as well.

I am assuming here that you have already installed Chrome, CCleaner, file hippo, revo etc. with other account.

Just to make sure your OS partition is ok please do this (if you have already ran the diagnostic utility from your HDD's manufacturer, you can ignore this):

1. Go to Start, Programs
2. Accessories
3. Right Click on 'Command Prompt'
4. Select 'Run as Administrator'
5. type chkdsk /r and press enter

It should run when you next time boot your PC, and check and repair any issues with your OS partition's file structures.
 
Short answer is No.

As I earlier said you can simply create shorts for the software you already have on your PC, e.g. Chrome, it should be in e.g. C:\Program Files\Chrome, so Right Click on empty area of desktop, then go to new, and to Shortcut, browse to Chrome's folder in C:\Program files\Chrome and select its executing file i.e. Chrome.exe, then Click Next, Give it whatever name you want to give, and click finish. Repeat the same process of other programs as well.

I am assuming here that you have already installed Chrome, CCleaner, file hippo, revo etc. with other account.

Just to make sure your OS partition is ok please do this (if you have already ran the diagnostic utility from your HDD's manufacturer, you can ignore this):

1. Go to Start, Programs
2. Accessories
3. Right Click on 'Command Prompt'
4. Select 'Run as Administrator'
5. type chkdsk /r and press enter

It should run when you next time boot your PC, and check and repair any issues with your OS partition's file structures.

Ok, so everything that's on the owner account should be on the limited account i just need to find them and create the shortcuts?
 
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