Computer restarts out of the blue

[jckinnick]

It shut down out of the blue again for the first time in a month i wasn't using the limited account. I clicked on the log and the help link said.

User Action
To determine why SCM could not continue, do the following:

Verify that the system is in a healthy state and is not, for example, low on critical resources.

What is SCM?

How do i check if my systems are in a healthy state?


I don't know if i mentioned it before but i AM running a lot of programs when these things happen i had 3 browsers open with at least 10 tabs open in each one and itunes open. I have added memory to my computer and have it maxed, also i keep it defragged and clean of junk files all the time. When ever i defrag it usually says i have 75% or more of free space.

 

[techsuitor]

hmm... Please do what Archean said .

 

[jckinnick]

hmm... Please do what Archean said .

Which one.

 

[jckinnick]

Are you talking about "needing to use the limited account" and see if it still does it?

 

[Archean]

SCM = Service Control Manager

I am unsure due to insufficient information that what may have caused this. Can you please tell me what you were doing when this happened ..... what applications were opened/being used etc.

 

[jckinnick]

SCM = Service Control Manager

I am unsure due to insufficient information that what may have caused this. Can you please tell me what you were doing when this happened ..... what applications were opened/being used etc.

If i can remember correctly i had 2 browsers open with about 6 tabs each open and another browser had about 15. I also had itunes open but it wasn't being used. I think i clicked the "open all" 15 bookmarks and they were loading and that's when it shut down.

 

[jckinnick]

Tonight it did something a little different i had about the same programs opened as what was mentioned above but itunes was playing this time.

I was typing and all of the sudden it went to the log in screen all the while itunes is still playing i had to log back in but it that was about it everything was the same when i logged back in. No errors were in the system log this time.

 

[Archean]

Just to make sure that your system is clean follow these 8-steps and post your logs on Virus and Malware Removal Forum. A system should not log off automatically while being in use (it is perfectly alright if it does so while idling/in power saving mode etc).

 

[jckinnick]

I keep getting an error when i try to update Malwarebytes Anti-Malware.

 

[jckinnick]

Its scanning right now(without update) and it says i have 6 infected so far. Does this program remove them as well?

 

[jckinnick]

Here is the file.

 

[jckinnick]

Here is the Gmer file.

 

[jckinnick]

Here are the other two DDS files.

 

[Archean]

jc
Kindly post these logs in Virus and Malware Removal forum, guys over there are much better in this area than me, so you will be getting more quality help in this regard.