Computer restarts randomly...a lot.

By Aztek87 · 12 replies
Mar 20, 2007
  1. My PC just restarts randomly and in the event viewer it says this....can anyone tell me what its causing this problem?

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 3/20/2007
    Time: 12:52:51 AM
    User: N/A
    Computer: XP-07
    Error code 100000d1, parameter1 08b36ee0, parameter2 00000005, parameter3 00000008, parameter4 08b36ee0.

    For more information, see Help and Support Center at
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 64 100000d
    0020: 31 20 20 50 61 72 61 6d 1 Param
    0028: 65 74 65 72 73 20 30 38 eters 08
    0030: 62 33 36 65 65 30 2c 20 b36ee0,
    0038: 30 30 30 30 30 30 30 35 00000005
    0040: 2c 20 30 30 30 30 30 30 , 000000
    0048: 30 38 2c 20 30 38 62 33 08, 08b3
    0050: 36 65 65 30 6ee0
  2. ryan5262

    ryan5262 TS Rookie

    disable auto restart to do this

    Right click my computer
    Start up and recovery
    Un tick Auto Restart

    This should now give you a nice blue sceen error to work on
  3. Aztek87

    Aztek87 TS Rookie Topic Starter

    I did that and no it doesnt display any blue screen, it just restarts. oh and the checkdisk thing just crashes or restarts, could it be my hard-drive?
  4. Aztek87

    Aztek87 TS Rookie Topic Starter

    got a blue screen.

    double post.
  5. Aztek87

    Aztek87 TS Rookie Topic Starter

    got a blue screen.

    Ok i got a blue screen and this is what it said, also everytime i run the chkdsk thing it just sits there or restarts and i get a couple of bad sector messages and sometimes when i turn on my pc it makes a long beep with no video or sometimes it just sits at the BIOSTAR boot screen with the CPU led light on all the time.....please help me.

    a problem has been detected and windows has been shut down to prevent damage to your computer.


    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps;

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer , press F8 to select Advanced startup Options, and then
    select Safe Mode.

    Technical information:

    *** STOP: 0x000000D1 (0x0000000C, 0x00000005, 0x00000001, 0x0f73A9646)

    *** atapi.sys - Adress F73A9646 base at F73A4000, DateStamp 41107b4d

    Beginning dump of physical memory
    physical memory dump complete.
    contact your system administrator or technical support group for further

    My Current PC:
    Motherboard: BIOSTAR TForce590SLI Deluxe Socket AM2
    Processor: AMD Athlon 64 X2 3800+ 2.0GHz
    Memory: 1GB Corsair XMS2 / Dual-Channel / DDR2 800
    Hard Drive: Western Digital Caviar SE16 250GB 7200 RPM 16MB Cache SATA 3.0Gb/s
    Video Card: Leadtek WinFast Nvidia Geforce 7900GS 256MB PCI-E
    Monitor: 17" ViewSonic VP171s 16ms LCD
    Sound Card: Creative Sound Blaster X-Fi XtremeMusic 7.1
    Headphones/Speakers: Shure e2c / Creative Inspire® T2900 2.1
    Operating System: Windows XP Home Edition SP2
  6. ryan5262

    ryan5262 TS Rookie

    sounds like Ram or even graphics card fault. try and download a Ram testing tool. or if you have more than one stick try with each one see if that will resolve the problem. or 2 way swap if possible.

    That error means Corrupt driver or device = not much.
    Could be a faulty hard drive as you said.
    but cold me ram when its loaded from the hard drive so you just need to try and work out what’s causing it and if you can download some testing tools and burn them to a bootable CD.

    A Format and reinstall can rebuild your drive and all the files. just need to test them or remove them until the problem is resolved.
  7. ryan5262

    ryan5262 TS Rookie

    the file that the blue screen is relating to is a IDE/ATAPI Port Driver
    dose sound like Hard drive if you could slave it in to another computer and would prove its the drive or software fault.
  8. Aztek87

    Aztek87 TS Rookie Topic Starter

    i ran memtest86 yesterday and didnt get any errors so the ram cant be it, also right now im reformating windows xp and the first time it stayed at 8% and was like that for about 2 hours....right now i tried again and its at guess is that the hard drive is dying, no?
  9. be_patient

    be_patient TS Rookie Posts: 103

    memtest86 isnt perfect. The last 4 sticks of ram i tested all came up with the same error... when tested elsewhere they were good as gold! hard drive seems like the highest possibility.
    are you able to remove you hdd and put it into another pc and run a disk chk to see how it comes up?
    otherwise power supply could be an issue, not likely but possible. Friend had a similar problem where things would just freeze for ages, and very very rarely recover. we eventually decided to test if it was psu, we put in backup psu and after putting it in there were no probs. What wattage and brand name is your PSU?

    be patient
  10. Aztek87

    Aztek87 TS Rookie Topic Starter

    ran memtest86 all night....

    well i left memtest86 running all night and today when i looked at it, it had 15360 errors but i also noticed that my ram timings and voltage where set wrong, they where at 5-5-5-15 at 1.9v and i set them to 5-5-5-12 at 2.1v like it said in corsair's i guess the ram is the problem no?, oh and my PSU is a Antec TrupowerII 480w.
  11. be_patient

    be_patient TS Rookie Posts: 103

    do you have 2 sticks if so test them one at a time. but as i said its not perfect. My stick came up with thousands of errors, but then i took it to a computer shop (CPL i love em) and got them 2 test it for me. It came up fine. Not sure what they used though!

    Wrong voltages could have been a problem, any change since you set the voltages.
    Antec is a good PSU, and 480W typically is plenty of power. Yea id be suprised if that was the problem because from my experience its quite rare for an Antec to die, spec the truepower 2.
    Otherwise, im not sure sorry mate.

    Oh were you able to test you hdds?!

    be patient
  12. kchris gayle

    kchris gayle TS Rookie Posts: 21

  13. ryan5262

    ryan5262 TS Rookie

    HEHE!! Fair point! could be a Corrupted disk

    To test you power supply i bought a PSU tester of ebuyer fo £10 handy as hell to test just remove the Power connecter from the board and stick it in the tester. Powers up your PSU and lights up with each voltage good or bad.

    then overall Good or fault.
    always check PC's when i am repairing would never guess how many are faulty causing all sorts of weird problems
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