Solved Data Hijacking, Help Please

Code: 
Sophos Scan & Clean
www.sophos.com

   Computer name . . . . : LAPTOP-0GB1CGFO
   Windows . . . . . . . : 10.0.0.22000.X64/4
   User name . . . . . . : LAPTOP-0GB1CGFO\anapa
   UAC . . . . . . . . . : Enabled
   License . . . . . . . : Free

   Scan date . . . . . . : 2022-09-05 15:37:22
   Scan mode . . . . . . : Normal
   Scan duration . . . . : 1m 35s
   Disk access mode  . . : Direct disk access (SRB)
   Cloud . . . . . . . . : Internet
   Reboot  . . . . . . . : No

   Threats . . . . . . . : 0
   Traces  . . . . . . . : 94

   Objects scanned . . . : 3.518.465
   Files scanned . . . . : 176.753
   Remnants scanned  . . : 1.167.778 files / 2.173.934 keys

Cookies _____________________________________________________________________

   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:360yield.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:acuityplatform.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ad.gt
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ad.jacotei.com.br
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adaptv.advertising.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:addthis.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adfarm1.adition.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adform.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adhigh.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adnxs.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.avct.cloud
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.playground.xyz
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.samba.tv
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.stickyadstv.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.viralize.tv
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ads.yieldmo.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adsby.bidtheatre.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adscale.de
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adscience.nl
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adsrvr.org
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:adtechus.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:advertising.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:agkn.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:atdmt.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:betweendigital.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:bidr.io
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:bidswitch.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:bluekai.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:c.appier.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:casalemedia.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:connexity.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:contextweb.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:creative-serving.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:crwdcntrl.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ctnsnet.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:cxense.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:demdex.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:dlx.addthis.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:dotomi.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:doubleclick.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:dpm.demdex.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:e-10220.adzerk.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:emjcd.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:erne.co
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:everesttech.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:flashtalking.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:go.sonobi.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ib.mookie1.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:igodigital.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ih.adscale.de
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:imrworldwide.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ipredictive.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:krxd.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:lijit.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:linksynergy.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:mathtag.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:microsoftwindows.112.2o7.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:ml314.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:mmstat.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:mookie1.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:mxptint.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:omtrdc.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:openx.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:outbrain.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:owneriq.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:pool.admedo.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:postrelease.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:pswec.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:pubmatic.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:rfihub.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:rlcdn.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:rubiconproject.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:sc.omtrdc.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:scorecardresearch.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:serasaexperian.sc.omtrdc.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:server.cpmstar.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:serving-sys.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:simpli.fi
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:sitescout.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:skimresources.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:smartadserver.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:sxp.smartclip.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:taboola.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:tapad.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:tidaltv.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:tremorhub.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:tribalfusion.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:turn.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:undertone.com
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:w55c.net
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:weborama.fr
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:yadro.ru
   C:\Users\anapa\AppData\Local\Google\Chrome\User Data\Default\Network\Cookies:yieldlab.net
   C:\Users\anapa\AppData\Local\Microsoft\Edge\User Data\Default\Network\Cookies:scorecardresearch.com
 
Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
[COLOR=#ff0000][B]This is a very crucial step so make sure you don't skip it.[/B][/COLOR]
Download [IMG]http://www.imgdumper.nl/uploads6/51a5ce45267c1/51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now")

5. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

6. Run Temporary File Cleaner (TFC) and AdwCleaner weekly (you need to redownload these tools since they were removed by DelFix).

7. (optional) If you want to keep all your programs up to date, download and install FileHippo App Manager.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

10. Please, let me know, how your computer is doing.
 
Thank you, Broni! Thanks you a lot.
I will change all passwords and review rotines.

Can you asnwer me some questions?
1) Re install Windows is uneeded?
I was thinking in restart everything after all

2) Whats was those Access Deny from Norton?
"Acesso não autorizado bloqueado (Acessar dados de processo),Bloqueado, Nenhuma ação necessária,05/09/2022 13:45:40,C:\PROGRAM FILES\TOPAZ OFD\WARSAW\CORE.EXE,4364,C:\Program Files\Norton Security\Engine\22.22.7.14\NortonSecurity.exe,6440,"Acessar dados de processo, Acesso não autorizado bloqueado","

3) I think that email was a fraude. They was not hijacking my data. Only a psychological attack. We found some spy softwares in our logs? What you think about it?

Sorry about my english talk. Thanks for the articles, suport and everything
 
Hello. Morning.
I did find two situations

1) FRST log
App Explorer (HKU\S-1-5-21-3507347688-3033051970-3887594329-1001\...\Host App Service) (Version: 0.273.4.186 - SweetLabs) <==== ATENÇÃO
SweetLabs is back?

2) A drive cannot be loaded on this device
Driver: wsddin64.sys
wsddin64.sys
 
1. You had more than one instances of App Explorer. Try to uninstall it one more time.
2. Where is that info from?
 
1) App Explorer do not appears in Control Painel

2) Windows Start
 

Attachments

  • start win.jpg
    start win.jpg
    37 KB · Views: 56
1. Do you mean in App and Features?
2. This is a part of:
Warsaw 2.31.1.1 64 bits (HKLM\...\{20E60725-16C8-4FB9-8BC2-AF92C5F8D06D}_is1) (Version: 2.31.1.1 - Topaz)
Try to reinstall it.
 
I am reading some logs again. But I dont have a good read.
I came across with it. This is fine?
Seems to be like a old log, but with diferent random characteres.
chnpbmzkyg


==================== Alternate Data Streams (Whitelisted) ========

(Se uma entrada for incluída na fixlist, somente o ADS será removido.)

AlternateDataStreams: C:\ProgramData:chnpbmzkyg [274]
AlternateDataStreams: C:\Users\All Users:chnpbmzkyg [274]
AlternateDataStreams: C:\Users\Todos os Usuários:chnpbmzkyg [274]
AlternateDataStreams: C:\ProgramData\Dados de Aplicativos:chnpbmzkyg [274]
 
Problem resolved!

Dear, Broni. Thanks a lot!
Thanks for the articles. I did learn too much with this experience.
Have a nice everything.
 
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