Computer Restarts When Trying to Connect to the Internet

By Travv0
Mar 1, 2008
  1. Hi, recently when I try to connect to the internet, my computer shows the blue screen for a fraction of a second, then restarts. I've tried everything I can think of with no luck, so I've come here to see if you can help. I downloaded HijackThis and ran it, and saved my log file. Thanks in advance, let me know if you need any more information.
  2. kritius

    kritius TS Guru Posts: 2,084

    Fix these entries,
    O2 - BHO: (no name) - {393C2547-B2AB-422C-87AF-385238C73416} - (no file)
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    then download LSPFix.

    Remove the Bsecure Popup Blocker disconnect from the internet, close all windows and run LSPFix if it finds any errors then fix them.

    Scan with your antivirus and then reconnect to the net and post a fresh hijackthis.
  3. Travv0

    Travv0 TS Rookie Topic Starter

    Ok, avast! didn't find anything, and here's my log.

    EDIT: I still can't connect to the internet without my computer restarting.
  4. kritius

    kritius TS Guru Posts: 2,084

    Right then, what did LSPFix say? Your Winsock probelm has gone from your log. Also what about the BeSecure pop up blocker?

    You should maybe navigate to the Hijacthis folder

    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    Right click on the .exe file and rename to crusty.exe, then send the shortcut to the desktop, some malware can hide from Hijackthis, hence the change of name for it.

    I googled this and didnt come up with a match for it,

    O16 - DPF: {CD995117-98E5-4169-9920-6C12D4C0B548} -

    Know it?
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