Control Panel Issues

[ldd]

thanks for that Howard, I'll get that done now.

 

[ldd]

Kaspersky and HJT

Hi guys, just sending in an HJT log to see if my system is running ok. Everything is running fine except one thing. Since Tuesday night, Kaspersky has been shutting down everytime it tries to update its virus defintions. I've had to disable auto updates as it was shutting down every half hour or so since it kept trying to update. As I don't want to stay too long without updates I was wondering if anyone has any ideas on what the problem could be?

Thanks

 

[howard_hopkinso]

Your HJT log is clean.

Uninstalling and reinstalling Kaspersky may solve the problem.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ldd]

Thanks Howard, I'll try that.

 

[ldd]

Hjt

Hi everyone, it's been awhile since I've posted an hjt so I thought I'd give it a go and see if things are running ok. I've been having sound problems lately (all my Windows sounds are dead it would appear but DVDs and music still play fine).

However, other than that all is good, so just thought I'd send one in.

Thanx in advance

ldd

 

[howard_hopkinso]

Your HJT log is clean. However, there is new malware that can hide from HijackThis.exe. With that in mind, take a look at this thread HERE and rename HijckThis.exe as per the instructions.

Post a fresh HJT log.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ldd]

Sorry Howard, I haven't been on for awhile and didn't check to see if the rules had changed. Here is the updated hjt

 

[howard_hopkinso]

Still clean.

Just have HJT fix this.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

If you have any further virus/spyware problems, please post in this thread.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ldd]

Thanks for that.

Do you have any idea what could cause the sound to disappear? The volume icon no longer appears in the system tray and the volume control on my keyboard no longer responds. Mp3's and the like work fine, but I believe anything Macromedia Flash related has no sound. So videos on youtube have no sound but if I stream videos from other sites (e.g a quicktime file or a media player file) they work fine. It's a little baffling.

 

[howard_hopkinso]

Reinstall the latest version of Flash player and see if that helps.

As for the volume icon not appearing in your system tray, do the following.

Go to your control panel and click the Sounds and Audio devices icon. Tick the box that says "Place volume icon in the task bar", click apply/ok and close control panel.

Regards Howard

 

[tomrca]

have you tried reinstalling flash player?

 

[ldd]

Thanks for the advice, unfortunately I have tried all of that to no avail. I'm a little stuck, it's not a great inconvenience to me, but I'm used to controlling the volume via my keyboard and I do tend to view youtube quite a lot. I can't even pinpoint what I may have done.

Yup, I have uninstalled it and reinstalled it. No difference. In fact, now it doesn't even appear in Add/Remove programs when I looked for it to try it again.

 

[howard_hopkinso]

If I were you I`d completely uninstall and reinstall your sound drivers.

I also recommend you download and install the K-lite codec pack.

Then, the flash player.

See if that helps at all.

What sound card do you have and when did this problem first start?

Regards Howard

 

[ldd]

I think I already have the K-Lite codec pack. It came with the media player classic bundle I believe.

Let's see...I first noticed on Wednesday, and since I use the volume daily it would have started then.

My sound card is integrated to my mother board (not the greatest quality I know)...it's called RealTek AC'97 I think.

Thanks again.

 

[howard_hopkinso]

Have you tried a system restore to before your problem occurred? That might help.

Regards Howard

 

[ldd]

I'll try uninstalling and re-installing my sound driver first, if that doesn't work, I'll go system restore. Would it be easier to do a system restore first?

 

[howard_hopkinso]

I`d go with the system restore first option.

Regards Howard

 

[ldd]

I've tried restoring to 3 different points but upon restart it tells me that it cannot be restored to that point whichever I choose.

I'll try my sound driver.

No, no luck there either, what a bizarre issue

If anyone can think of anything, please advise.

Thanks anyway

 

[howard_hopkinso]

I advise you to start a new thread for your sound problem in our Audio and Video forum.

Regards Howard

This thread is for the use of ldd only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.

 

[ldd]

Thanks Howard, I'll do that.

 

[ldd]

IE not working!

Hi everyone,

My IE is not working despite Firefox working fine. It's been a few months now and it doesn't particularly trouble me as I use Firefox as my default anyway, however if there's an infection on my system I'd like to rid myself of it. I've already tried to uninstall and re-install it to no avail. I've done all the preliminary cleaning required correctly I hope, it took me about 6 hours, lol.

The Panda rootkit said nothing was found.

Thanks in advance for any advice.

 

[Blind Dragon]

I don't see a whole lot in your logs though I am about to fall asleep.

Can you be more specific than "My IE is not working"

And while you are here your Java needs updated.

Update your Java Runtime Environment

• First try going to Start -> Control Panel -> double click Java
• Select the Update Tab at the top of the Java console
• Click the Check for Updates button at the bottom
• If it finds the newer version (Java 6 Update 5) Follow the on screen instructions
• After it installs the newest version Go back to Control Panel -> Add/remove programs
• Uninstall any older versions of Java

 

[ldd]

Thanks, I'm updating Java now.

In re: to being more specific, when I open IE it says "Internet Explorer cannot display the webpage" followed by:

Most likely causes:
You are not connected to the Internet.
The website is encountering problems.
There might be a typing error in the address.

What you can try:
Diagnose Connection Problems

More information


I've tried diagnosing the problem but there's no result, it just says I'm not connected.

Any other suggestions from anyone?