Hi guys,
As the description says I have been experiencing crashes on my Asus UX32vd DH71. This started when I upgraded the original HDD to a Samsung 850 evo (500gb) and the original 2gb ram with a Patriot Signature DDR3 8GB 1600MHz SODIMM (PC3 12800) PSD38G16002S; installed on June 15 2015. I made sure to replace the original ram with one that was on the same cl and I used the cloning program that came with the SSD to do the cloning.
I experienced two types of crashes. One often occurs on boot up whether it is from sleep or when it was already turned off. Another seems to occur randomly and creates bars on my screen. Here is a link to what it looks like https://www.dropbox.com/s/g0k0jfclro6nvuc/2015-06-21 18.01.10.jpg?dl=0
I have used memtest 86 to check if my ram was defective and the results came back negative. According to memtest nothing seems to be wrong with my ram. I have also made sure my SSD is alligned on a 4k boundary and from samsung's magician tool my SSD seems to be in healthy status. I have tried refreshing my pc without affecting my files.
I have recently completed a clean install for windows 10 hoping it was a software issue, but my laptop still seems to crash and more often now than before (90% from boot) but I think when I have my laptop plugged in the chance of a cold shut down is reduced.
I'm thinking it could be an issue with my battery since I had to remove the battery to replace the HDD with the SSD. I don't know if this is important, but I use a external fan and the fans in the ultrabook are a bit dusty.
Here is a link to before I did anything to my laptop: https://www.dropbox.com/s/r7zylcg88c6v5o0/2015-06-12 22.53.48.jpg?dl=0
And this is a link after installation: https://www.dropbox.com/s/6v6fz7mmwepakun/2015-06-12 23.38.13.jpg?dl=0
If there is anymore information you guys would want to know feel free to ask. (This is my first post so sorry if I didn't follow a specific procedure).
Thank you
As the description says I have been experiencing crashes on my Asus UX32vd DH71. This started when I upgraded the original HDD to a Samsung 850 evo (500gb) and the original 2gb ram with a Patriot Signature DDR3 8GB 1600MHz SODIMM (PC3 12800) PSD38G16002S; installed on June 15 2015. I made sure to replace the original ram with one that was on the same cl and I used the cloning program that came with the SSD to do the cloning.
I experienced two types of crashes. One often occurs on boot up whether it is from sleep or when it was already turned off. Another seems to occur randomly and creates bars on my screen. Here is a link to what it looks like https://www.dropbox.com/s/g0k0jfclro6nvuc/2015-06-21 18.01.10.jpg?dl=0
I have used memtest 86 to check if my ram was defective and the results came back negative. According to memtest nothing seems to be wrong with my ram. I have also made sure my SSD is alligned on a 4k boundary and from samsung's magician tool my SSD seems to be in healthy status. I have tried refreshing my pc without affecting my files.
I have recently completed a clean install for windows 10 hoping it was a software issue, but my laptop still seems to crash and more often now than before (90% from boot) but I think when I have my laptop plugged in the chance of a cold shut down is reduced.
I'm thinking it could be an issue with my battery since I had to remove the battery to replace the HDD with the SSD. I don't know if this is important, but I use a external fan and the fans in the ultrabook are a bit dusty.
Here is a link to before I did anything to my laptop: https://www.dropbox.com/s/r7zylcg88c6v5o0/2015-06-12 22.53.48.jpg?dl=0
And this is a link after installation: https://www.dropbox.com/s/6v6fz7mmwepakun/2015-06-12 23.38.13.jpg?dl=0
If there is anymore information you guys would want to know feel free to ask. (This is my first post so sorry if I didn't follow a specific procedure).
Thank you
