tyme says: Purchased a new Gigabyte MB from a reseller , box had serial info label cut off? anyways opened CPU cover to install CPU ...and right lower side had some contact points bent...damaged notified reseller and he said impossible to happen with cover installed.Never installed CPU , tried to straighten damaged contact points for what it was worth , seems it made it , worse! or my imagination.My question is , he didn't damage , I didn't damage.then???? Has anyone ever had damaged contact points? P.S It wasn't a real expensive MB but it hasn't made my day.....I do not think...NEW Warranty covers damage as such...perhaps I'll have to except the Loss?? P.S > I'm not new to computer building ...shorted ports...broken components etc. but this is a 1st. of this nature.