By emav
Jan 29, 2010
  1. Hello team, glad to join this site.

    I've an HP 6910p laptop, and started to get blue-screens, I'm using WinXP SP3. The event I found is: (attached the minidump.dmp file)

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 1/29/2010
    Time: 9:20:34 AM
    User: N/A
    Computer: LABOLN10000039
    The computer has rebooted from a bugcheck. The bugcheck was: 0x40000080 (0x89b36130, 0x89610378, 0xbacdfbbc, 0x00000001).

    I hope you can read that minidump.dmp file to identify what could be the problem.

    I appreciate your support.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,984   +72

    Hi emav. Just so you know the mods will most likely move your post to the appropriate BSOD subforum under the main Windows OS forum

    The one minidump specifically cited the Intel NIC driver ele5132.sys as the cause of your system crashes. Many people have issues with this driver. Go to HP and find your particular model and update your drivers from their site.
  3. emav

    emav TS Rookie Topic Starter

  4. emav

    emav TS Rookie Topic Starter

    Route44 - yes, sorry, I posted it wrong. Many thanks for the prompt reply, I'm sure that would be the fix. One more question, how do you 'open or read' those dmp files?
    thanks Again, Mauricio
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