Wondering if anyone has any suggestions. My desktop Dell DVD/D player is working when I ru a diagnostic test but when I put a disc in the computer doesnt recognize it. I have uninstalled it and reinstalled multiple times without luck. I have tried every dell and microsft fix it I can find. wow am I frustrated.
DVD/CD player not recognized
- Thread starter technochallenge
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I did dell driver fix its and microsoft driver fix its. I also ran the full diagnostic on my computer and thats when it started running. when you place a dvd in it the light is green and flashes so I know it works it just doesnt start running and play what is on it. Hope tha helps. thanks
If it is an IDE drive, make sure the jumper is set to Cable Select for all drives on the same data cable.
The DVD drive doesn't recognize the disk or the computer doesn't recognize the DVD drive? If the later have you tried deleting the upper and lower filters? If the former, are you sure the drive isn't just a CD drive? Some of these questions may seem dumb but I just want to make sure, that's all.
Now that you mention it the computer does say something about the IDE but can you tell me how do I make sure the jumper????(not sure what that is) is set appropriately. I believe the computer doesnt recognize the DVD because when I go into my computer the cd/dvd drive doesnt show up any longer. I would also need some help deleting upper and lower filters as im not familiar with that either. None are dumb questions as I am not knowledgable about computers at all. I would appreciate your continued help. Thanks a bunch
I was able to delete the upper and lower filters and now it works. Hurray you are the best. You gave me the answer in 5 minutes. I been playing around with the dell and microsoft fix it for a week. Thanks a ton. Now if I can figure out my other problem I will be in Heaven. Thanks again
captaincranky
Posts: 19,684 +8,825
Mailpup, IDK if you've seen these stickies, but LookinAround wrote a wonderful tutorial about the filter issue, which is quite a bit more coherent than some articles I've seen on the subject: https://www.techspot.com/vb/topic137666.html#post815753
and drivers to: https://www.techspot.com/vb/topic137665.html#post815751
and drivers to: https://www.techspot.com/vb/topic137665.html#post815751
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