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DVD drive won't read any DVD

By dinamike ยท 5 replies
Oct 7, 2011
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  1. Hello every one i have dell studio 1558 from 2 days my dvd drive( TssTcrop DVD + TS-T633C ATA Device) is not reading any disc,i uninstall and re-install dvd drives but it did the same .so , i went in Microsoft web site to fix the problem but the problem remain the same. Any help will be appreciated.
  2. Mark56

    Mark56 TechSpot Paladin Posts: 1,880

    If the drive just suddenly failed to read discs without you having done anything then it is very likely the drive has broken and a replacement will be required.

    Have you tried it with both CD's and DVD's?

    Have you tried running a laser cleaner disc?

    Can you still hear the disc spinning when you push in the tray?
  3. DesparateDan

    DesparateDan TS Rookie

    Same problem

    I have this problem as well.

    I have tried various solutions suggested in other threads, such as

    - deleting upper and lower registry entrys

    - unistalling the drive in Device Manager and allowing Windows to reinstall upon rebooting

    - Replacing the DVD itself with a new unit.

    In my case, yes the drive can be heard to be spinning and it appears in 'My Computer' however, when a disc is in the drive it will not be read, no auto-run and double clicking to open does nothing :(
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,545   +429

    Maybe its a dead drive and not a Windows issue... You can verify this by sticking in a bootable dvd and setting your bios (or hitting whatever F button to get a boot menu at POST) to boot from the dvd drive.

    BTW - does it have this problem with CDs? If so, then do the above. If it works with cds and not dvds, the laser for dvds is probably dead.

    DespDan - I don't know on your problem, its not the drive obviously if a new drive also doesn't work. Perhaps its a cable issue?
  5. DesparateDan

    DesparateDan TS Rookie

    Thanks, right now I'll try any suggestion, I'll try a different SATA cable.
  6. MMDominator88

    MMDominator88 TS Rookie Posts: 118

    @ OP - dinamike, are you running any applications such as DaemonTools or YASU or Alcohol 120? These programs install an SPTD driver that modifies the normal behavior of DVD drives sometimes..

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