I have a Gateway E series 4100. I am trying to install Microsoft Office 2010 but the dvd drive will not even recognize that there is a disk in the drive. I cleaned the drive but it took several tries of opening and closeing the drawer in order for it to recognize the cleaner. I have installed other software recently with no problem. It looks as thought it is trying to read it but cant.
any help would be greatly appreciated.
any help would be greatly appreciated.