E-Machine - Virus?

[ww151]

Ola, I just bought a new pc from tigerdirect, and if I leave the machine on and come back to it the next day, I move the mouse/keyboard and nothing happens, the pc is still on, but I can't get the screen/pc to respond and I need to hold the power button in for 5 seconds and reboot. If I leave the pc on and come back a few hours later and move the mouse/keyboard it comes out of "Sleep" mode and no problem; the problem seems to occur after 24 hours or so. I don't think I have any malware/spyware/virus's according to programs I have downloaded. Any suggestions or help would be appreciated, thanks so much!

 

[Tmagic650]

Make sure you have all the latest Windows Updates installed... Just because the computer is "new", this doesn't mean that Windows is fully updated

 

[raybay]

Contact TigerDirect about a return for replacement, after you have updated the drivers and downloads. That machine has been constant trouble, and TigerDirect knows about it.

 

[Bobbye]

ww151, you have posted in the Virus and Malwre Removal forum. I suggest you move to the Windows OS forum where there will be more help available for the system problem.

 

[Tmagic650]

Yes Bobbye,
many posts here have more to do with hardware or software issues, rather than virus or malware issues