Error caused by a device driver

By ohigirl67
Oct 6, 2006
  1. I am periodically getting the blue screen of death. I know I need to fix my problem but can't figure it out. When I restart my computer and windows takes me to the problem description, I am told:

    A device driver installed on your computer caused the problem; however, we cannot determine the precise cause.

    I have checked and can't tell what it's for. It actually happened about a year ago and I ignored it. I know bad. After I infected my computer last it cleaned happens probably once every week or every other week.

    The codes I am given are:

    BCcode:1000008e BCP1:C0000005 BCP2: 804e59ec BPC3: eee69ccc BPC4: 00000000 OSVER: 5_1_2600 SP: 2_0 Product: 768_1

    I had a dump file but I didn't write those down. I didn't what they were until I read another post.

    Can anyone help? PLEASE!!


  2. N3051M

    N3051M TS Evangelist Posts: 2,115

    Device driver.. so, have you tried updating all your drivers to the latest ones?
  3. ohigirl67

    ohigirl67 TS Rookie Topic Starter

    Thanks. Now I feel a little stupid (not caused by don't feel bad). I should have thought of that when I followed Microsoft's instructions. I have gone through all my drivers, right clicked and hit update drivers. I had at least 3 to 4 drivers Dot4Usp HPH11 (photosmart 7150) -- my printer and several of my intel 82801DB/DBM USB Universal Host Controllers.

    I'm am crossing my fingers and toes :) that this works.

    Thank you N3051M.

  4. N3051M

    N3051M TS Evangelist Posts: 2,115

    No worries :)
    Hope its solved.
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