Error code - possible driver issue?

[Cadmus]

Hi all

I've been having lots of problems connecting to the internet recently. the network is connected but the packets received count is low low and i can't browse web pages. I have ruled out a mechanical error. a different computer works ok when connected via the same cable.

I have tried running Microsoft's network diagnostics tool which i downloaded off the net but it always crashes half way thru. I noticed the blue warning screen mentions the driver (in that split second that it's actually visible, just before it restarts the system ) so i decided to update the driver (intel pro/100 VE).

after updating, there's been no change. the tool still crashes with this error

BCCode : 1000007f BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000
BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

what can be done? i had this issue once or twice before (weak connection) but it just repaired itself on its own. oh yes, hitting repair connection doesnt help as well.

thanks a lot in advance, it's driving me mad

 

[fastco]

See if you can zip up a few minidumps from C:/Windows/minidump and attach them to this thread so we can see what's going on.

 

[Cadmus]

hi fastco, thanks for the reply.

here are the requested minidumps. i should add that i havent been experiencing crashes lately but my internet connection is still buggered and i cant seem to get to the bottom of the problem.

thanks

 

[fastco]

Hi, One cause of the crash is PCC_PFW.sys see these instructions;
http://support.microsoft.com/?kbid=812512

Three other minidumps show Hardware as the cause of the crash. It could be anything but I would start with swapping out memory modules, removing anything not neccessary to boot the computer, then replace one device at a time until you get a crash.

 

[Cadmus]

thanks.

im a bit puzzled by this as ive had pc-cillin on my laptop ever since i got it and it never caused problems.

regarding hardware, im afraid i cant go fiddling with it as it's a laptop and i wouldnt know where to begin.

any ideas on the internet connectivity issue perhaps?

 

[fastco]

Have you checked your computer for spyware? Download Adaware for free, install and update it and see if you system has any critical issues. Run HijackThis also and post a Log as an attachment if you want us to look at it. Also try a registry tweak form here http://www.speedguide.net/downloads.php
for you internet problem, but also download the program near the bottom that restores the registry if the tweak doesn't work..
Adaware http://www.download.com/3405-8022-5153545.html?part=dl-ad-aware&subj=dl&tag=top5

 

[Cadmus]

I dont think it's a spyware issue - im running ewido and adaware regularly, both come back clean. same applies to a virus scan.

 

[Cadmus]

Uppdate: i have managed to resolve the connectivitiy problem by repairing the winsock registry entries with a smart little utility tool called WinsockXpfix.

thanks for all your help fastco.